Manager 3.1 files? Where to get them? 1

[ATI2ner]

I am in the middle of an upgrade, and there is no place on SUPPORT.AVAYA to get a 3.1 manager or bin files for the upgrade to 3.2. I have a 403 at 3.0, and can't find the next step.

 

[MrIPO]

Is this a 403DT or 403DS ?
Reason I ask is 4.3(DT) cannot go past 3.0(580) if running DT (20XX) handsets.

Mr IPO

ACA - Avaya Certified Associate
ACS - Avaya Certified Specialist
ACI - Avaya Certified Instructor

http://www.iporesource.com

 

[ATI2ner]

Handsets are 64xx- not DT.

 

[tlpeter]

You need the 3.1.999 to upgrade
If there really was a need for 3.1 then it would be there

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[amriddle01]

Two posts one answer, USE 3.1.999

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[ATI2ner]

Outstanding answers by one and all, and I have no doubt that is what I need.

The question is, Where do I get it, as it is not on the AVAYA support site and is not part of the 3.2.69 download package. There are 3 folders:

IP403V1_99 (for upgrading from 1.x)
IP403V2_99 (for upgrading from 2.0)
IP403V3_2 (the files for 3.2)

The IP403V2_99 leaves you at 3.0(580) and the IP403V3_2 takes you straight to 3.2.69. If you load the 3.2 manager, it can not connect to a unit that is at 3.0.

OR- is there another upgrade path that is not documented in the AVAYA Tech Bull?

 

[amriddle01]

C:\Program Files\Avaya\IP Office\Manager in there isn't there a folder called V3_1_999 ?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[bdelmar]

Who ever told you the IP403V1_99 (for upgrading from 1.x) is wrong. The file in that folder is the 3.1(999) bin file you're looking for.

 

[bdelmar]

Im sorry, Im dixlexic. its the V3_1_999 folder you want which should be where amriddle said.

 

[ATI2ner]

There is no folder V3_1_999 in the 3.2 download. Just the three I listed. This was downloaded yesterday morning.

 

[tlpeter]

Is there a 3.0.999 ?
If yes then use that one

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[ATI2ner]

Are you serious?

There are 3 folders:
IP403V1_99 (for upgrading from 1.x)
IP403V2_99 (for upgrading from 2.0)
IP403V3_2 (the files for 3.2)

I digging some more today, there is a 3_1_999 upgrade for the 406 included with the 4.0 and everything beyond that, but I'm looking to upgrade a 403.

 

[Pepp77]

3_1_999 is only for 406's not 403's.

I have the bins for 3_1_65 (attached) and most other software levels if you ever need them.

 

[Westi]

The IP403 must first be upgraded to level 2.99.
Once upgraded to 2.99, the unit can be upgraded to 2.1(28) or
higher.

from the 3.2 manual: means if you are already 2.1.28 or higher you can go straight to 3.2

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[ATI2ner]

Joe-

Tech Bull #71 says:

7.1 Upgrade Installation Notes
Before any upgrade to 3.2 all systems must be at 3.1.65.The upgrade installation notes cover the procedures required when upgrading from IP Office 3.1.65 to IP Office 3.2. If you are upgrading from an earlier release of IP Office software please refer to IP Office Technical Bulletin 36.

Tech Bull #36 covers installs up to 3.0.

Is there other documentation I am missing?
Also, the manager for 3.2 can not connect to a unit that is running 3.0.

Let me ask this another way- what is the AVAYA recommended path for upgrading a 403 unit from 2.1.x to 3.2.69?

I also understand that if this were a 406v2 it would not be an issue. But we can't always talk our customers into spending what they should...