Making and "internal" call an external call by adding digits

[AndyAPAC]

We're implementing a "partial" ip solution in one of our regional offices and we're splitting off a group of extensions from the Definity to this IP PBX.

What I need to do is if someone on the Definity dials a 4 digit extension number that is now on the IP system, I need to add 4 digits to the front of the extension and then route it over a specific T1 (we have 2 connected but only one will go to the IP system).

Cheers,
AndyAPAC

 

[4merAvaya]

If you have Uniform Dial Plan active in your switch you can assign the remote phones to an AAR code. THe AAR code will take you to a Route Pattern where you can add or delete digits.

Kevin

 

[AndyAPAC]

Thanks 4merAvaya, aka Kevin, but as they say..."Houston, we have a problem". When this system was installed (not by me) they decided not to use UDP - it's completely blank.

I have checked right through the AAR table and they're blank and the route patterns configured don't seem to have any digit manipulation at all.

Go figure?!?! Any suggestions? Could I add some UDP entries just to cover the numbers I want to re-route?

Cheers,
Andy

 

[skara]

You could add these extensions to your system and then create a cover path, in point 1 of the cover path put in the FAC for an outside line plus the 8 digit number and let the ars table then route it over the correct T1.

 

[4merAvaya]

If you look in the System Customer-Options is the UDP field set to 'y'? If it is you have access to the UDP table. From there it's just a matter of entering the extensions and defining the digit treatment.

Kevin

 

[AndyAPAC]

Guys, thanks for your help. I do have access to the UDP table so I'll start with that and see how I go.

Cheers,
Andy