First make sure your Mail server is OK
[Parameter in CAPS]
1) try
Code:
telnet YOURMAILSERVER.YOURISP.COM 110
(assuming it's a POP mail server)
2) type
3) type
Code:
pass YOUR_PASSWORD <enter>
4) server should return something like OK or the number of mails you've got
5) type
to list the mails
6) to simulate mail retrieval type
, where N is the number from 1....N, where N is the total number of mail you've got
7) Your Mail client should delete the mail from the POP server after it has retrieved it (unless you've selected Keep mail). To delete mail type
, where N is the number of mail from 1...N you've got. I THINK it should be quite safe to do to DDELE cos I think (don't take my word for it though! You could try with some experimental mails) you could type
to get back deleted mail
8) To quit, type
If nothing above fails, then your mail server is fine. Otherwise, contact your ISP/administrator.
Now, check your Program Files\Netscape\users\yourUser\Mail\*.*, make sure all files are Read and Writable by you. Right click on all files, and select properties, make sure the Read-only box is
not ticked!
You could also try to select 'compress folders' from the mail menu to see if it helps sorting out corrupted mail folders/files.
HTH