VBAjedi,
Item #1 above worked perfectly! With Item #2, when I run the macro it just seems to hang. I get the hourglass, and the first few conditions work properly, but it seems as if when it gets to the first Value that I want to exclude it just hangs. This goes on for several minutes and I do a <CTL> Pause/Break, then click on Debug and it highlights the "End If" statement before the Loop statement. Here is a copy of the code so far:
Sub Test1()
Dim ws As Worksheet, i As Integer
Set ws = Worksheets("Sheet1"

' or whatever your data sheet is named
i = 6 ' the row you want to start on
Do Until IsEmpty(ws.Cells(i, 1))
If UCase(ws.Range("B" & i).Value) <> UCase("Support Voice Mail"

Then
Select Case ws.Cells(i, 5).Value
Case 3 To 15
With ws.Range("A" & i & ":F" & i).Interior
.ColorIndex = 6
.Pattern = xlSolid
End With
Case Is > 15
With ws.Range("A" & i & ":F" & i).Interior
.ColorIndex = 3
.Pattern = xlSolid
End With
End Select
Select Case ws.Cells(i, 4).Value
Case 3 To 15
With ws.Range("A" & i & ":F" & i).Interior
.ColorIndex = 6
.Pattern = xlSolid
End With
Case Is > 15
With ws.Range("A" & i & ":F" & i).Interior
.ColorIndex = 3
.Pattern = xlSolid
End With
End Select
i = i + 1
End If
Loop
Also, as I understand it this code goes through and highlights any line where the value in column 5 is greater than 3 in yellow. Any line where the value in column 4 is greater than 15 gets highlighted in red. How would I configure this code to have one "Cust" only be highlighted in yellow if the value in columns 5 & 4 is 6 minutes?
Again, I can't really thank you enough for the time you've spent with me on this. After this is complete, I'd like to send you a small gift as a sign of my gratitude. Completing this will save me time which is a very scarce resource with me.
Rob.