Good morning....
Macola ES 9.5.200
I have a new person processing AR. She is attempting to "clean up" a bunch of stuff that is 3 and 4 years old.
I received two questions from her this morning that I was hoping someone might be able to help answer....
1. If a previous payment was misapplied in some way...check 123 was matched against invoice 987, but it really should have been matched to invoice 567.....can you just go in and unmatch the entry and then match it to the correct invoice? If the invoice and/or payment was from a prior period/year/etc, will there be any impact on the G/L?
2. Is there a way to see all the invoices/credits that were applied to a specific check from a customer? I know you can go into the Match screen and have it higlight everything....what this person is wanting is a something printable that she can "see" what invoices were used with the cash flow entry. Some of the checks we receive can be applied to 400-500 invoices at a time.
Thanks
Jen
Macola ES 9.5.200
I have a new person processing AR. She is attempting to "clean up" a bunch of stuff that is 3 and 4 years old.
I received two questions from her this morning that I was hoping someone might be able to help answer....
1. If a previous payment was misapplied in some way...check 123 was matched against invoice 987, but it really should have been matched to invoice 567.....can you just go in and unmatch the entry and then match it to the correct invoice? If the invoice and/or payment was from a prior period/year/etc, will there be any impact on the G/L?
2. Is there a way to see all the invoices/credits that were applied to a specific check from a customer? I know you can go into the Match screen and have it higlight everything....what this person is wanting is a something printable that she can "see" what invoices were used with the cash flow entry. Some of the checks we receive can be applied to 400-500 invoices at a time.
Thanks
Jen