M3904 SOFTWARE

[albiej]

My first batch of 3904's that I've had for a while have a stickers on the phone that say: RLS 3, but no firmware number. Manufacture date is 2/28/2003

Months later I recv'd more phones that have an 8.3 firmware number and RLS 2 on the phone's sticker. Manufacture date 7/22/2003. The outside of the boxes all say rls 3 on this newest shipment, but the stickers say RLS 2. What release are these phones?

I plugged a sample from each shipment into the system and pulled up the options from the phones front panel and went into display diagnostics. It showed the same on both samples.
F/w version
feb 10 2002
Core: 8.3
Flash 8.3 to L1.7

Does this mean that the PBX automatically downloads the latest version of software stored in the PBX when the phone is first installed? Can anyone decipher this stuff?

I did an FSUM on ld 32 and the 3904 entry says:
046 - on Disk
083 (083) -000012 Sets found
What does the 046 on disk mean? Is that sw version 4.6?
What does the 083 and the (083) mean?
Can someone decipher these numbers for me? Thanks in advance.

 

[one234]

Hi,

The 046 (4.6) - on disk is the firmware version in the switch and the 083 (8.3) is the firmware in the set.

If you are running on 25.15 you cannot upgrade the firmware in the switch. If you are running 25.40B you can ask your provider to update the PSDL firmware in your switch.

The latest firmware versions are:

- M3902 -> 8.2
- M3903 -> 8.4
- M3904 -> 8.7
- M3905 -> 8.7

The switch doesn’t automatically upload the firmware when you connect a phone (Lucky for you because you would be downgrading).

Marc D.


No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[albiej]

Thanks for the reply. This clears up a bunch. I still have some more questions in reference to the the numbers in parenthesis, and what the release 2 or 3 refers to.
For instance, I have one 3903 in service and the fsum says:
M3903 Summary
052 on disk (I now know this is firmware 5.2 on PBX disk.)
080 (017)-000001 sets found(I now know the 080 is f/w 8.0) on the set. But what does the (017) mean?

If firmware(obtained by fsum or displ. diags) on a 3904 says
8.2, does this mean the set is release 2?
and does 8.3 mean the set is release 3?
If a 3903 says 8.0 what is the release for this one?

 

[one234]

Hi,

If I remember correct the 17 is the core firmware, like the BIOS in the PC.

If I'm correct this doesn't handle any of the set features, this is done by the firmware you can load to the set. It "only" handles the upgrade/flashing stuff...

Marc D.


No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[albiej]

Thanks again. I wonder if anyone else can address the rest of the info that puzzles me. here it is below.

If firmware(obtained by fsum or displ. diags) on a 3904 says
8.2, does this mean the set is release 2, because of the .2 in the 8.2?
and does 8.3 mean the set is release 3, because of the .3 in the 8.3?
If a 3903 says 8.0 what is the release for this one?

 

[one234]

Sorry forgot that one.

You must not link those two together...

The 8.2 is the release of the firmware, it has nothing to do with the release of the phone.

The release of the phone is a hardware thing not a software thing. Smaller IC, beter key's, better display... I don't know. I have a release 8 M3904 on my desk... I don't see the difference with a release 3...

Marc D.

No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[LACITYTech]

3904's can have a hosts of problems if you do not keep your firmware upto date. On a single 3900 unit, try the Maintenance ld 32 to "Force" the firmware update into the new unit. Please note; takes about 15 min. per phone, suggest you set up midnight routine from about 0100-0600 to upgrade multiple phones on nightly routine.

Single Unit, try Ld 32, fdlf (space) TN. For new phones simply create a TN for testing.

To check the status of your system wide sets type FSUM in LD 32 to Display summary report of current firmware versions on all M3900 Series Telephones.

To print Query of the firmware versions in LD 32 type FWVU (space) TN of 3900 set.

For systemwide update during or after midnight routine you have to program start and stop times and again in LD 32 you type FDLS (Initate system-wide flash download to all, or specified type)

Note; When using FDLS, if the phone is in the middle of a download with several minutes to go and the routine ends, that phone may need to be reset at the unit, simply unplug & replug. We call them sleepers.

Good Luck,
LACITYTech

 

[albiej]

Lacity tech,
Thanks for the reply.
The firmware on my 81c is 046.
My phones are 8.3. This would downgrade them to firmware 4.6 if I did a flash on my phones according to one234 above.
I guess the bottom line is how do I tell what release my 3904 phones are? Getting into display diagnostics or fsum only tells me the firmware number if I am understanding this so far. We ordered release 3 phones and the stickers on the phones say rel 2. The box says rel 3. The next paragraph below this one is copied from the first part of this post and explains what I have.

My first batch of 3904's that I've had for a while have a stickers on the phone that say: RLS 3, but no firmware number. Manufacture date is 2/28/2003

Months later I recv'd more phones that have an 8.3 firmware number and RLS 2 on the phone's sticker. Manufacture date 7/22/2003. The outside of the boxes all say rls 3 on this newest shipment, but the stickers on the phones say RLS 2. What release are these phones?

I plugged a sample from each shipment into the system and pulled up the options from the phones front panel and went into display diagnostics. It showed the same on both samples.
F/w version
feb 10 2002
Core: 8.3
Flash 8.3 to L1.7

 

[one234]

Do not force your sets to upgrade!! You will be downgrading your sets from 8.3 to 4.6!!

And if you are running on rls 25.15 do not use the system wide download, because it's CRAP in 25.15. I.e. if you are running the system wide download during the midnight routine the system will most likely crash. If you reach the end of your download schedule the system will just stop the download.. You need to reset the set (Unplug) and download manually...

If you really want to use the new firmware (8.7 for m3904 i.e.) and system wide download you need to upgrade to rls 25.40b...

MArc D.

No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[one234]

Don't worry to much about the RLS2/RLS3 stuff.

A release 5 digital line cards works just as well as a release 10 card...

The only thing you could worry about is the warranty... If you receive a "new" release 2 phone that's not in warranty call you supplier...



No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[LACITYTech]

albiej,

You really need to contact the Nortel provider who is responsible for upgrading and or service contract work on your switch. If the version of Firmware in your switch is less than that of the phone, it will not flash the older version. Get you Provider to find out what the latest version is and they are responsible for placing a patch or uploading the latiest version of Firmware for 3900 series phones.

Again, 3900 series tend to have unique problems when the Firmware of the phone does not match what's in your switch. Save yourself from those unique problems by keeping your system and its software up to date.

In Los Angeles we depend on our service contracts to keep our switches up to date.

Good Luck,

LACITYTech

 

[albiej]

My switch has:
version 3011
release 25
Issue 30 + MDCS03 NA00

PSWV Version: PSWV 53

Can this iss. be set up to provide newer firmware availability for the 3900 series, or am I stuck with the 046 for 3904's until the pbx iss is upgraded?

 

[one234]

If I remember correct you are stuck to 46...

You need to upgrade to release 25.40b to use the firmware upgrade and this can only be done by your service provider or Nortel...

No trees were killed in the sending of this message. However a large number of electrons were terribly inconvenienced.

 

[albiej]

Thanks guys.
I appreciate your time and help.

Albie

 

[acewarlock]

We are a self maintainer and we don't have a service provider, but we do have a Vendor Nortel partner that we buy our equipment from. How do I get the PSDL patch.