M3904 Programming

[MonkeySpank]

I recently built 4 M3904 on an OPT81C and am experiencing issues with their phones not automatically getting a dial tone when they pick up the handset. They also have to hit their primary DN button in order to answer any incoming calls. Is there anything that I'm missing under class of service? Any help would be greatly appreciated!!


CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLA CRPD STSA
MWA RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG2
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXA ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRA ULAD RTDD RBDD RBHD PGND FLXD FTTU DNDY DNO3 MCBN

 

[spanton]

Please post the full printout of one of the sets.

 

[mluckie1]

Another thing to check is to Force Download the phone, then check the options menu on the 3904's. Try and take another working, older, 3904 and put it there. Does it still happen?

 

[MonkeySpank]

>ld 20

PT0000
REQ: prt
TYPE: tn
TYPE TNB
TN 4 0 0 11
DATE
PAGE
DES

DES 3904
TN 004 0 00 11
TYPE 3904
CDEN 8D
CUST 0
FDN 5700
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 69
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLA CRPD STSA
MWA RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG2
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD C
GPUA DPUA DNDA CFXA ARHA CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRA ULAD RTDD RBDD RBHD PGND FLXD FTTU DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 5700
LHK 4
LPK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 ADL 16
01
02 MSB
03 SCR 5975 0 MARP
CPND
NAME Kerry Christall
XPLN 24
DISPLAY_FMT FIRST,LAST
04 SCR 3975 0 MARP
CPND
NAME Kerry Christall
XPLN 24
DISPLAY_FMT FIRST,LAST
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 2 NOV 2005

Here's the full print out.

 

[srmega41]

On the set, select options, then 7 for Live Dial Pad. Is it turned on? I do not think this is a CLS feature, rather a feature of the phone.

Hope this helps,

Scott M.

 

[MonkeySpank]

Thanks for the replies! I'll give your suggestions a shot and post back later.

 

[spanton]

Unless the printout of your set is incorrect. the problem you are having is the following. You have the LPK set to 0 and there is no extension at key 0. LPK means Line Preference key. Set the value to the phone primary extension and the user would no longer have to press the key to answer the calls. Question why do you have an autodial key on Key 0?

 

[Dougo123]

I agree with spanton, put the scr keys on 0 and 1, make LHK 1 and LPK 1. I tested it on my 3904 and it works perfect.

 

[srmega41]

I also agree. You have to have LPK set to the key you want to go active when the dial pad is pressed. You could also set LPK to 3 if you really wanted to leave the phone configured the way it is.

Scott M.

 

[MonkeySpank]

I made all of the recommended changes and they're working great now. Thanks for all of the help!!