Low Volume on CallPilot. MICS 5.0 With CP100.

[519tech]

Low volume on out going recording from CP100. Recording sounds fine through F983, Line card has been changed, ports swapped to CP100, and main cabinet has been tried. Any ideas?

 

[SupportDude]

Was the recording done via a telset, or was it an imported WAV file?

Is the low volume across all trunks or can you isolate to a specific trunk?

-SD-

http://www.mysupportguy.net

 

[519tech]

Low volume over all trunks. Yes recording done through telset. Telco says lines are "fine", however they are with a discount provider. At demarc on my test set the line volume seems o.k., to amke matters worse they are a global logistics company with many over-sea's customers. Sometimes, depending on where they are the reception ain't great anyways.

 

[SupportDude]

Assuming these are analog trunks ... are you familiar with the bulletin from Nortel regarding trunk damage under extreme ring current?

Have you replaced the trunk carts?


-SD-

http://www.mysupportguy.net

 

[bigcat919]

I would record greeting thru the phone and see if that makes a difference.

 

[curlycord]

Quote:
Low volume on out going recording from CP100

Can you be more specific?
What greeting is played when you call out?