Lost my DAO 3.6 help - how do I get it back 3

[mackers2]

Hi I'm desperate here, my DAO help has disappeared from the Access help.

The only thing I think I've done that may have affected this is install Office Service Pack 2 (why?why?why?)

Anybody any ideas? I've done the repair, added the visual basic help again, access itself has told me it's repairing it 5 times but still no joy.

Thanks
Alasdair Macdonald

 

[PaulBricker]

Have you done a virus scan. Nimda will screw up all kind of things with Office. If nothing seems to work, try downloading a new copy of your virus scan and run it and see if you have a problem.

Paul

 

[cmmrfrds]

Have you done a search to see if the dao help file is on your pc. Help files typically end in .CHM - Probably looking for DAO360.chm which you can open directly when you find it.

In Access do you have a reference set to the DAO library?

 

[sha76]

Please let me know if you get anywhere with this one, I've got the same problem!

Cheers

Sharon

 

[mackers2]

Thanks for the tips.
I've found the DAO360.CHM help file and I can load it directly - I think that's what I'll have to do because:
yes, DAO is referenced
my pc is scanned every day completely, as well as having a virus scanner live all the time both on my pc, on our email server and at our firewall. I'm just scanning again.

Sharon - did you put on the Office service pack 2?
On msdn there are some references to this happening with some other MS applications and some references to editing a help index file so that the reference in the help is restored - anybody any idea if I can do this with Access 2000?

Thanks again everybody

 

[sha76]

Hi All,

I've just got round to copying DAO360.chm to my harddrive (that was the problem, thank-you cmmrfrds!) but each time I try & look at it from Access it tells me I need to repair help - I can still view it though, whether I choose to repair or not!

I copied to

C:\Program Files\Microsoft Office\Office\1033

& also tried

C:\Program Files\Microsoft Office\Office

&

C:\Program Files\Common Files\Microsoft Shared\VBA\VBA6\1033

as I wasn't really sure where I should be putting it!

Sharon

 

[cmmrfrds]

On my PC it is in.
C:\Program Files\Common Files\Microsoft Shared\DAO

When you look at your references, is the above library where your reference for DAO 3.6 is pointing.

 

[sha76]

That's better!

Cheers!

Sharon

 

[mackers2]

That worked for me too! Thanks a bundle
Alasdair