Log into ACD on 3904

[george6156]

I thought that a user with a 3904 could login to acd but the phone I have set up doesn't work. When I hit the acd key, nothing happens on the display and the headset light goes out. Can this be done? Here is the print:


TN 17 1
DATE
PAGE
DES

DES Des
TN 017 0 00 01
TYPE 3904
CDEN 8D
CUST 0
FDN 7777
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 0
SCI 0
SSU
XLST
CLS CTD FBD WTA LPR MTA FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD DOS XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LND CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD FITD CNTD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
OUSD OBPD
CPND_LANG ENG
RCO 0
HUNT 7777
LHK 6
PLEV 02
AST
IAPG 0
AACS YES
ACQ AS: TN
ASID 16
SFNB 2 5 6 9 10 11 12 13 15 16 17 18 19
SFRB 1 2 15
USFB 1 3 4 5 6 7 9 10 12 13 14 15
CALB 1 3 4 5 6 8 9 10 11 12
FCTB
ITNA NO
DGRP
PRI 01
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 ACD 3031 0 1166
SPV
01 SCR 7628 0 MARP
CPND
NAME First Last
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 6628 D MARP
CPND
NAME First Last
XPLN 27
DISPLAY_FMT FIRST,LAST
03 MSB
04 NRD
05 EMR
06
07 ADL 16
08
09
10
11
12
13
14
15
16 MWK 7777
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 18 SEP 2007


NACT

 

[bigindian65]

remove the handset out of the craddle first and see if you can log in.

 

[george6156]

That was it!
Thanks!