Location of reports on SCCS

[glarkin]

I'm trying to find the actual report files on the SCCS so that I can open them with Crystal Reports and take a look. I can't locate any files on our SCCS with the Crystal Report *.rpt extension. Where are they located? Symposium is great except for the horrible custom reporting. Thanks!

Greg

 

[RFWatts]

I'm not sure if SCCS is similar to SECC, but in SECC they are kept locally on each client as .rpt files. For example they are in this directory on my client pc:

c:\program files\nortel networks\symposium express call center\client\en\rpt
Hope this helps!

 

[fonchick]

Hi Greg,

RF is correct...the correct path for Symposium reports is:
c:\program files\nortel networks\symposium call center\client\en\rpt
If you look at your data dictionary it will give you more information about the reports.