locate unknown resources 1

[h5n1]

hi all,

what are some of the methods to locate or search an unknown assigned resource? ie....try to add an extension 1234 and is already assigned as something else like a vdn but instead of looking for every possible screen which 1234 can belong to is there a search or more effective way to look for it like a 'list usage' type of search?

thanks in advance....

 

[orypecos]

list ext 1234 ???

 

[84Mike]

list extension-type xxxx

 

[h5n1]

thanks gentleman but no i'm not looking for an extension....maybe my wordings are incorrect here goes again...

for example i want to add an extension 1234 and the system saids the extension is already assigned....then you go li ext 1234 or disp ext 1234 there isn't one....1234 is probably a vdn or a hunt group or something else....my question is what is the best method to locate what 1234 is instead of going thru:

li ext
li vdn
li hu
li whatever...

i've looked under li usage but it won't let me find / search what 1234 is currently assigned as....

thanks again...

 

[avayafreakje]

an exception of list usa extension are the extensions that are used in terminating extension groups.

try a list term

 

[Phoneofalmere]

In asa under the general tab thare are some handy tools

 

[irisngen]

it may also be used as a system ext. in one of the system parameter pages.

 

[Phoneofalmere]

and for the overal use. U can type

'display capacity'

 

[84Mike]

If that is the case, 'list extension-type xxxx', not 'list station xxxx', should tell exactly how the extension is administered.

 

[SF0751]

84Mike is giving you the correct information. [red]'list extension'[/red] tells you the extensions that are assigned as:
- agent logon id's
- announcements
- CTI links
- data extensions
- group pages
- hunt groups
- phantom users
- remote access
- stations
- terminating-extension groups
- vdn's



Susan
"Opportunity is missed by most people because it is dressed in overalls, and looks like work."
- Thomas A. Edison

 

[irisngen]

- phantom users = used as a system parameter station

 

[h5n1]

thank you all for your help....