List Trace TAC - Denial Event for International Call - Help? 1

[rigbyk]

I would appreciate any support on this issue.

I have a VDN that points to a vector that sends a customer call overseas. When I dial the DID VDN - the call completes successfully.

When I dial the Toll Free that points to the VDN I get

denial event 1206 ISDN req facilitate implement D1 = 0X830003 D2 = 0XF45

Any hints?

 

[simreal]

Here's what the documentation has to say about it



[0x45/0xC5] -
Requested facility not implemented
The call could not be completed because the equipment sending this Cause Value does not
support the requested service, feature, or supplementary service in the SETUP message.
This Cause Value has end-to-end significance and should always be passed back through the
network to the user.
Communication Manager does not originate this Cause Value for PRI. A BRI or Adjunct Switch
Application Interface (ASAI) application might generate this Cause Value.
Troubleshooting
? Check the diagnostic information (DIAG) for the facility identifier of the not-implemented
service. See Cause Values and their meanings/interpretations on page 128.
? Check Communication Manager administration (network generated the Cause Value).
- Route Pattern: service or feature: An incorrect service or feature is specified for the call
being made on this CBC trunk group preference. An incorrect ITC and/or BCIE specified,
these fields affect how the bearer capability is encoded in the SETUP message.
- The ITC administered on the originating endpoint might be incorrect for this call.
- Incorrect data speed option is set in the BRI device, causing a call from a BRI endpoint
tandeming through Communication Manager to create a SETUP message with the
wrong bearer capability.
- On tandem calls through Communication Manager from ISDN trunks to ISDN trunks, an
inappropriate NSF can be tandemed from one D-channel to the other D-channel. The
problem is that the outgoing trunk group is CBC but no service or feature was specified
on the outgoing route pattern to overwrite the incoming NSF. Add the correct service or
feature to the route pattern or make the outgoing trunk group a static trunk group (for
example, public-network or tie) as appropriate.
- System Parameters Features: US NI send Calling Name ID field is y. Communication
Manager sends the Bellcore calling name ID but the customer has not subscribed to that
service. Set the US NI send Calling Name ID field to n.
? Communication Manager is attempting to send User-to-User information in a message
through the public network when not subscribed to a UUS service, for example Look
Ahead Interflow/Best Service Routing (LAI/BSR) information, Adjunct Switch Application
Interface (ASAI) information, etc

 

[avayastrongman79]

rigbyk...

Need a little bit more info, but I get the general problem. You have a VDN (DID) goes to vector, which routes the call off-net to an international number. Dialing the VDN directly, routes ok, no errors? But when you dial the toll-free number pointed to that DNIS (VDN), this is where your error is?

 

[4merAvaya]

The problem is you are taking an inbound toll-free number and trying to route it out over another ISDN trunk group. If that's the case, you need to create a new Network Specific Facility (NSF) indicator.

Do change isdn network-facilities' and on a blank line enter 'strip3' with a type of 3. On the Route Pattern that you use for international calls put 'strip3' in the Service/Feature field for the ISDN trunk groups that you are using.

Put a trace up and try it again.

Kevin

 

[JPinAZ]

I am having the same issue and was wondering if rigbyk's resolved his dilemma. If so, how? The only difference with my call pattern is that the call on the outbound trunk is national not international. Any help would be greatly appreciated! JPinAZ