In trying to set up a conference call at the main console, we have somehow managed to have 2 lines showing as in use all the time. How do I "undo" this mistake?
This happened to me as well a few weeks ago. What I did was go down to the wiring closet and just pull out the connecter for one of the 2 outside lines. They then both cleared out. Somehow, we did a "loop" thing that connected both lines together.
On the set you were doing the conf. call from:
Hit FEATURE * 0
Press the button of the hung line.
Press SHOW or #
press DROP or *
If that was the set that redirected the line, it should drop the line for you.
If pulling out the plugs for the outside lines does not work, you will need to cycle the power on the system to clear the memory. This happened to me a few weeks ago, and we tried to get the lines to re-set by un-plugging the outside line from the block and that didnt work, so we had to cycle the power to clear.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.