line goes cut....

[kailasraj]

Dear ,
I am facing an issue of dropping the call while on conversation unconditionally in Avaya ip office 5.0 . Please suggest me an the tips to solve this issue.


system having 2 trunk line
5 extensions

 

[intrigrant]

More details would be helpfull.
What kind of lines?
Does it happen on every call or only to specific numbers?
Only on incoming or outgoing calls?


___________________________
Call Avaya, costs only €400 per hour, you must buy at least five hours.
But then you can talk to a REAL expert....
Now that is what i call support.

 

[tlpeter]

A very good tip:

Call your business partner who can help you solving this issue!


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 

[kailasraj]

WE ARE USING ANALOGUE TRUNK LINE AND I AM FACING THIS PROBLEM FOR ALL OUTGOING CALL.....

 

[Pepp77]

Then you need to take examples times and report it to your line provider.

 

[intrigrant]

Calling a good engineer would be the quickest way to solve it. The problem is most likely that the analogue lines are not properly setup/configured and the IP Office does not recognize that there is a call on the line so it drops the line.
If you are not experienced with IPO and analogue lines you will not be able to solve the problem.

___________________________
Call Avaya, costs only €400 per hour, you must buy at least five hours.
But then you can talk to a REAL expert....
Now that is what i call support.