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License or upgrade issue?

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BIS

BIS

Technical User
Jun 1, 2001
1,894
NL
Hallo All,

Quick question. I have a G3csi v8. On the capacity screen I see the system limit of Groups/Splits/Skills is 99. To increase that - would that require an upgrade, or is it simply a licensing issue?
 
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are you trying to add more splits/skills, or simply more agents?

ezncool
I have no technical solution to your management problem
 
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You would have to upgrade to a Linux based system (S8500 or S8700) to go beyond the 99 skills.

Kevin
 
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