We have LEC generated account codes. Issue we are having is when trying to forward off net we need to be able to put a couple of pauses after the number and then the account code. (in the source number field or forward field) Can't seem to be able to do this...
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LEC Account code issues when forwarding 1
- Thread starter derry163
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Focus on Y
IP Office 3.1 Manager
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Telephone Number Characters
The sort code Telephone Number field sets the actual number the short code will dial or use as a feature parameter. This field can contain the dialing digits 0 to 9, plus * and # and the following non dialed characters:
C – Place any following digits in the outgoing call's Called Number field rather than the Keypad field.
D – Wait for a Connect message before sending any following digits as DTMF. Note: A DTMF tone will not be produced if you are running IP Office Small Office Edition.
E – Replace with the Extension Number of the dialing user.
I - Send data in an Information Packet rather than Set-up Packet.
K - Place any following digits in the outgoing call's Keypad field rather than the Called Number field. Only supported on ISDN and QSIG.
L - Use the last number dialed.
N - Substitute with digits dialed for N or the string of "X"s in the Short Code field. For example use the Hunt Group extension number entered as part of the short code. (See default short code *20*N# for an example.)
S - Place any following digits into the outgoing call's Calling Number field.
SS - Pass through the Calling Party Number on IP lines. For example, to provide the incoming ICLID at the far end of a VoIP connection, a short code ? with telephone number .SS should be added to the line.
Both the S and SS characters can be followed by an i, that is Si and SSi. Doing this sets the calling party number plan to ISDN and number type to National. This may be required for some network providers.
t - Set the maximum duration for a call (+/-1 minute). Follow the number to dial with t(x) where x is the number of minutes.
U - Replace with the User Name of the user dialing.
W – Withhold outgoing Caller ID (operation is PSTN network dependent).
Y – Wait for a call Progress or Call Proceeding message ebfore sending any follwoing digits as DTMF. Used to send the digits following the "Y" as DTMF tones. For example, the Y character would be necessary at a site where they have signed up with their telephone service provider to withhold international dialing until a DTMF pin/account number is entered that initiates the call progress/proceeding message.
@ – Enter any following digits into sub-address.
. – Replace with current dialed digits, ie. those that have been dialed so far and triggered the short code match.
, – Add a one second pause.
" " – Any text must be surrounded by quotation marks, for example User and Hunt Group Names or parameter to be passed to the voicemail server.
* - Sends the * tone to line.
# – Send a # tone to line.
IP Office 3.1 Manager
| Back | Print | Feedback |
Telephone Number Characters
The sort code Telephone Number field sets the actual number the short code will dial or use as a feature parameter. This field can contain the dialing digits 0 to 9, plus * and # and the following non dialed characters:
C – Place any following digits in the outgoing call's Called Number field rather than the Keypad field.
D – Wait for a Connect message before sending any following digits as DTMF. Note: A DTMF tone will not be produced if you are running IP Office Small Office Edition.
E – Replace with the Extension Number of the dialing user.
I - Send data in an Information Packet rather than Set-up Packet.
K - Place any following digits in the outgoing call's Keypad field rather than the Called Number field. Only supported on ISDN and QSIG.
L - Use the last number dialed.
N - Substitute with digits dialed for N or the string of "X"s in the Short Code field. For example use the Hunt Group extension number entered as part of the short code. (See default short code *20*N# for an example.)
S - Place any following digits into the outgoing call's Calling Number field.
SS - Pass through the Calling Party Number on IP lines. For example, to provide the incoming ICLID at the far end of a VoIP connection, a short code ? with telephone number .SS should be added to the line.
Both the S and SS characters can be followed by an i, that is Si and SSi. Doing this sets the calling party number plan to ISDN and number type to National. This may be required for some network providers.
t - Set the maximum duration for a call (+/-1 minute). Follow the number to dial with t(x) where x is the number of minutes.
U - Replace with the User Name of the user dialing.
W – Withhold outgoing Caller ID (operation is PSTN network dependent).
Y – Wait for a call Progress or Call Proceeding message ebfore sending any follwoing digits as DTMF. Used to send the digits following the "Y" as DTMF tones. For example, the Y character would be necessary at a site where they have signed up with their telephone service provider to withhold international dialing until a DTMF pin/account number is entered that initiates the call progress/proceeding message.
@ – Enter any following digits into sub-address.
. – Replace with current dialed digits, ie. those that have been dialed so far and triggered the short code match.
, – Add a one second pause.
" " – Any text must be surrounded by quotation marks, for example User and Hunt Group Names or parameter to be passed to the voicemail server.
* - Sends the * tone to line.
# – Send a # tone to line.
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sorry for late reply, today was the first time I was back at shop to mess with it. Yes I did get it to work. Just made short codes with the Y after the number, then the LD code. So for voicemail out calling.... in the source number area under the user I just did a P*66 instead of a P and the number. Same thing for forwarding...just right click in the forward field and direct it to the short code. Works like a charm ! Thanks again.
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