LDN Night Destination 1

[nord860]

I have this working at multiple PBX's - however it will not work at his one. System: G3siV11 Software Version: R011i.03.0.526.5

The LDN page has night destination 1008, which is hunt group 1, which is call forwared to the group extension 2110 of the Audix hunt 99. Subscriber 1008 is in Audix as a bulletin only w/the message recorded.

When in night - The call rings no answer.

If anyone knows what's wrong with my config, your help would be much appreciated.

 

[jordy5535]

When you use night service, the Definity essentially call forwards your LDN to the night destination. The call will not follow if your night destination is call forwarded since a clal can only be forwarded once. I think you need to be sending the call to the lead number of the hunt group, have no members in the hunt group, but have that hunt group in a coverage path whose first point is your Audix hunt group.

 

[nord860]

I will give it a try, thanks, however we are currently forwarding calls and it works at the other sites.

 

[orypecos]

Is 1008 in the 'change auto rout' table in the Intuity?
If u are only going to have a annoucement, then why not use a annoucement from a annoucement board? At least if u have one. Never use the Intuity if u don't have to. It's reliablity is less than half the pbx.
It should work the way that u have set up. Most systems have a cover path from the hunt group to audix, but that is only so people can see where it is suppose to go. It really uses the call forwarding.
The only thing that I can't remember is are u suppose to have the extension of the LDN, or the hunt group in the Intuity?

Da-vi'do

P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.

 

[nord860]

Reply to orypecos:
I have it working now thanks to you! , but thought I should reply to your questions for anyone else that has a brain freeze.

We don't have an announcement board as you thought. But we needed to "0" out to the night bell, so we couldn't go that route.

Resolve - I changed the auto route table from 1008 (which was the hunt group extension) to the LDN as you suggested.

Thanks!