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Issue with Platinum For Windows 4.6 and Korean Windows

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zulueta

IS-IT--Management
Sep 9, 2002
7
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US
I wanted to get your insight on this problem that we are experiencing in Korea. The problem occurs only when they start running PFW 4.6 in Korean windows - problem does not appear in English windows.

The problem is when they are entering an on-account Credit Memo and they click F9 on the &quot;Apply to&quot; invoice number field,the drop-down list appears listing all the invoices. However, if they select the invoice and press <ENTER> the invoice number is not successfully picked up and is not displayed on the field. They end up having to type the invoice number manually on the field.

In English windows, the F9 function on this field works fine - and the selected invoice automatically appears on the field. It is only in Korean windows where this issue appears. Any idea on why this is happening? Have you had similar issues of this type before?
 
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