Issue with bad gate when trying to login to SBC using management port 4

[Zero6]

Hi all,

I am currently having an issue with the sbc, when we try to logging to the management console, we get the message bad gateway.
This is a new installation of the of the sbc application in vmware
The version is 8.1.0.0.14
We can login using ssh using port 22.

Might some have an idea why we keep getting the bad gateway when using browser (Firefox, chrome and explorer)

Thank you in advance

 

[janni78]

Make sure none of the partitions are full by running 'df -h' in shell.

If not the case you can also try to restart the tomcat

/etc/init.d/ipcs-ems stop
/etc/init.d/ipcs-ems start

"Trying is the first step to failure..." - Homer

 

[Zero6]

Hi janni78

We tried the commands, but we see that gui and api is disabled, which command should we use to enable them?
below are the results


[root@FMBSBC01 ~]# /etc/init.d/ipcs-ems start
Mode.GUI is disabled.
Mode.API is disabled.
Unable to start Tomcat as both the API and GUI are disabled.
[root@FMBSBC01 ~]#

[ipcs@FMBSBC01 ~]$ df -h
Filesystem Size Used Avail Use% Mounted on
devtmpfs 3.9G 0 3.9G 0% /dev
tmpfs 3.9G 4.0K 3.9G 1% /dev/shm
tmpfs 3.9G 17M 3.9G 1% /run
tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup
/dev/sda6 9.4G 2.1G 7.3G 23% /
/dev/sda12 55G 1.7G 54G 3% /archive
/dev/sda8 4.7G 146M 4.6G 4% /var
/dev/sda2 4.7G 33M 4.7G 1% /home
/dev/sda9 4.7G 101M 4.6G 3% /var/log
/dev/sda1 951M 81M 870M 9% /boot
/dev/sda11 17G 3.3G 14G 20% /usr/local
/dev/sda13 12G 33M 12G 1% /tmp
[ipcs@FMBSBC01 ~]$

 

[janni78]

Did you select EMS+SBCE as application type when you deployed the machine with the OVA?

"Trying is the first step to failure..." - Homer

 

[derfloh]

Probably it's only the SBC role.

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

 

[Zero6]

Hi janni78,

I rechecked it and choose ems+ sbc, now it is working

Thank you very much

 

[derfloh]

Then give him stars.

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN