Issue when call international number with DECT 3720-3725

[Telephone Cloud IP]

Hello,


I have a Avaya IP office 500 v2 (10.1.0.3.0)

The issue ocurrs when I try to call any international number through DECT Handsets (3720-3725), this calls fail when do the short code matching.

Already exists a short code for this tipe of calls: 00N
On System status & Monitor I see how only dial 00 and 2 or 3 digits more, and nothing more.

***Trough 16xx telephones the call works well (Find the short code match without problem)***


Best regards.

 

[Telephone Cloud IP]

Any idea, please?

 

[derfloh]

Try to do some traces in the master IPBS to see if the handset dials all digits and if the dialed digits are sent to IPO.

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IP Office SIP trunk configuration:

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CLI based cale blocking:

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SCN fallback over PSTN:

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