ISDN will not connect - auth problem?

[bash3r]

I have another 804 Cisco ISDN circuit that the router does not connect. I've ran some debug loggging on it and here is what I'm getting, it seems to be an ISP authentication issue, but not totally sure. Please take a look, THANKS!

isdn call interface bri 0:1 4242124
SD-804-02#
04:56:154619504971: %LINK-3-UPDOWN: Interface BRI0:1, changed state to up
04:56:154624603100: BR0:1 PPP: Treating connection as a callout
04:56:154618863616: BR0:1 PPP: Phase is ESTABLISHING, Active Open
04:56:154624603180: BR0:1 PPP: No remote authentication for call-out
04:56:158913789951: BR0:1 CHAP: Using alternate hostname schultz_cle
04:56:158913789951: BR0:1 LCP: O CONFREQ [Closed] id 5 len 28
04:56:158913789951: BR0:1 LCP: MagicNumber 0x5182955F (0x05065182955F)
04:56:154618863616: BR0:1 LCP: MRRU 1524 (0x110405F4)
04:56:154618863616: BR0:1 LCP: EndpointDisc 1 Local (0x130E01736368756C747A5F636C65)
04:56:36: BR0:1 LCP: I CONFREQ [REQsent] id 1 len 25
04:56:36: BR0:1 LCP: VendorSpecific OUI 0x000003 (0x00040000)
04:56:36: BR0:1 LCP: AuthProto PAP (0x0304C023)
04:56:36: BR0:1 LCP: MRRU 1500 (0x110405DC)
04:56:36: BR0:1 LCP: EndpointDisc 1 Local (0x130901636874317331)
04:56:36: BR0:1 LCP: O CONFREJ [REQsent] id 1 len 8
04:56:36: BR0:1 LCP: VendorSpecific OUI 0x000003 (0x00040000)
04:56:36: BR0:1 LCP: I CONFACK [REQsent] id 5 len 28
04:56:36: BR0:1 LCP: MagicNumber 0x5182955F (0x05065182955F)
04:56:36: BR0:1 LCP: MRRU 1524 (0x110405F4)
04:56:36: BR0:1 LCP: EndpointDisc 1 Local (0x130E01736368756C747A5F636C65)
04:56:36: BR0:1 LCP: I CONFREQ [ACKrcvd] id 2 len 21
04:56:36: BR0:1 LCP: AuthProto PAP (0x0304C023)
04:56:36: BR0:1 LCP: MRRU 1500 (0x110405DC)
04:56:36: BR0:1 LCP: EndpointDisc 1 Local (0x130901636874317331)
04:56:36: BR0:1 LCP: O CONFACK [ACKrcvd] id 2 len 21
04:56:36: BR0:1 LCP: AuthProto PAP (0x0304C023)
04:56:36: BR0:1 LCP: MRRU 1500 (0x110405DC)
04:56:36: BR0:1 LCP: EndpointDisc 1 Local (0x130901636874317331)
04:56:36: BR0:1 LCP: State is Open
04:56:36: BR0:1 PPP: Phase is AUTHENTICATING, by the peer
04:56:36: BR0:1 PAP: O AUTH-REQ id 5 len 23 from "schultz_cle"
04:56:37: BR0:1 PAP: I AUTH-NAK id 5 len 5
04:56:37: BR0:1 LCP: I TERMREQ [Open] id 3 len 4
04:56:37: BR0:1 LCP: O TERMACK [Open] id 3 len 4
04:56:37: BR0:1 PPP: Phase is TERMINATING
04:56:39: BR0:1 LCP: TIMEout: State TERMsent
04:56:39: BR0:1 LCP: State is Closed
04:56:39: BR0:1 PPP: Phase is DOWN
04:56:39: BR0:1 PPP: Phase is ESTABLISHING, Passive Open
04:56:39: BR0:1 PPP: No remote authentication for call-out
04:56:39: BR0:1 CHAP: Using alternate hostname schultz_cle
04:56:39: BR0:1 LCP: State is Listen
04:56:39: %ISDN-6-DISCONNECT: Interface BRI0:1 disconnected from 4242124 cht1s1, call lasted 3 seconds
04:56:167503724544: %LINK-3-UPDOWN: Interface BRI0:1, changed state to down
04:56:167509505268: BR0:1 LCP: State is Closed
04:56:167505131096: BR0:1 PPP: Phase is DOWN
SD-804-02#sho run
Building configuration...

Current configuration:
!
version 12.0
no service pad
service timestamps debug uptime
service timestamps log uptime
service password-encryption
!
hostname SD-804-02
!
enable password 7 ccc
!
!
pots country US
ip subnet-zero
ip dhcp excluded-address 10.4.4.20 10.4.4.50
!
ip dhcp pool 1
network 10.4.4.0 255.255.255.0
default-router 10.4.4.1
dns-server 209.144.109.59 209.144.109.60
!
no ip domain-lookup
isdn switch-type basic-ni
!
!
!
interface Ethernet0
description connected to EthernetLAN
ip address 10.4.4.1 255.255.255.0
no ip directed-broadcast
ip nat inside
!
interface BRI0
description connected to Internet
no ip address
no ip directed-broadcast
ip nat outside
encapsulation ppp
dialer rotary-group 1
isdn switch-type basic-ni
isdn spid1 11122233340101 2223334
isdn spid2 11122233350101 2223335
no cdp enable
!
interface Dialer1
description connected to Internet
ip address 1.2.3.4 255.255.255.0
no ip directed-broadcast
ip nat outside
encapsulation ppp
no ip split-horizon
dialer in-band
dialer string 1231112222
dialer hold-queue 10
dialer-group 1
no cdp enable
ppp authentication chap pap callin
ppp chap hostname xyz
ppp chap password 7 bbb
ppp pap sent-username xyz password 7 bbb
ppp multilink
!
router rip
version 2
passive-interface Dialer1
network 10.0.0.0
no auto-summary
ip nat inside source list 1 interface Dialer1 overload
no ip http server
ip classless
ip route 0.0.0.0 0.0.0.0 Dialer1
!
access-list 1 permit 10.4.4.0 0.0.0.255
dialer-list 1 protocol ip permit
!
line con 0
exec-timeout 0 0
password 7 aaa
login
transport input none
stopbits 1
line vty 0 4
password 7 aaa
login
!
end

 

[bash3r]

Ok.. after hrs of "discussing" this issue with the ISP, asking them to test our account login from their end, which they said they couldn't do, I "asked" them to change the password to the password we were ASSIGNED from this ISP. After this change was made, oh and then telling us we needed an @domainname.com after our username, which was not in the tech setup information. the circuit now connects! Go figure.

so moral of the story, make sure the ISP verifies your account information before installation. Save you time and headaches...