Sep 5, 2017 #1 t.abney Systems Engineer Joined Aug 23, 2017 Messages 13 Location US We need to control what is shown on the agents phone displays. Is that possible on a CM?
Sep 5, 2017 #2 gwebster Vendor Joined Jul 1, 2006 Messages 2,512 Location CA Are you using CC Elite? What types of phones? What information do you want to display? Upvote 0 Downvote
Sep 5, 2017 Thread starter #3 t.abney Systems Engineer Joined Aug 23, 2017 Messages 13 Location US CCE, 9650's Would like to display just the Skill Upvote 0 Downvote