Telephone Number Characters
The sort code Telephone Number field sets the actual number the short code will dial or use as a feature parameter. This field can contain the dialing digits 0 to 9, plus * and # and the following non dialed characters:
C – Place any following digits in the outgoing call's Called Number field rather than the Keypad field.
D – Wait for a Connect message before sending any following digits as DTMF. Note: A DTMF tone will not be produced if you are running IP Office Small Office Edition.
E – Replace with the Extension Number of the dialing user.
I - Send data in an Information Packet rather than Set-up Packet.
K - Place any following digits in the outgoing call's Keypad field rather than the Called Number field. Only supported on ISDN and QSIG.
L - Use the last number dialed.
N - Substitute with digits dialed for N or the string of "X"s in the Short Code field. For example use the Hunt Group extension number entered as part of the short code. (See default short code *20*N# for an example.)
S - Place any following digits into the outgoing call's Calling Number field.
SS - Pass through the Calling Party Number on IP lines. For example, to provide the incoming ICLID at the far end of a VoIP connection, a short code ? with telephone number .SS should be added to the line.
Both the S and SS characters can be followed by an i, that is Si and SSi. Doing this sets the calling party number plan to ISDN and number type to National. This may be required for some network providers.
t - Set the maximum duration for a call (+/-1 minute). Follow the number to dial with t(x) where x is the number of minutes.
U - Replace with the User Name of the user dialing.
W – Withhold outgoing Caller ID (operation is PSTN network dependent).
Y – Wait for a call Progress or Call Proceeding message before sending any following digits as DTMF. For example, the Y character would be necessary at a site where they have signed up with their telephone service provider to withhold international dialing until a DTMF pin/account number is entered that initiates the call progress/proceeding message.
@ – Enter any following digits into sub-address.
. – Replace with current dialed digits, that those digits that have been dialed so far and which triggered the short code match.
, – Add a one second pause.
" " – Any text that should not be interpreted as special characters should be surrounded by quote marks, for example user and hunt group names or parameters to be passed to the voicemail server.
* - Sends the * tone to line.
# – Send a # tone to line.
Greets Peter
