Users on the 8700 side get callerid information when users on the IPO side dial them over the trunk, but when users on the S8700 side call IPO users, all IPO users see is "External>"
We are running the latest IPO release (3.2(54)
The frustrating thing is i can see the user information in the log, its just not making it to the phone
-------------------------------------
346683mS H323Evt: v=0 stacknum=6 State, new=NullState, old=NullState id=-1
346684mS H323Evt: v=0 stacknum=6 State, new=Present, old=NullState id=1
346684mS PRN: Fast Start
346693mS PRN: Media Channel 192.168.150.64, 18932
346705mS CMLineRx: v=6
CMSetup
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Called[8612] Type=National (2) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=250 chan=10001
Product Avaya Definity
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
Display [Joe Smoe 8700 user]
346706mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="" [] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=1 AState=Idle
346707mS CMTARGET: LOOKUP CALL ROUTE:31 type=2 called_party=8612 sub= calling= in=2 complete=1
346707mS CMTARGET: ADD TARGET:31 number=8612 type=2 depth=1 nobar=1 setorig=1
346707mS CMTARGET: SET USER:31 sbuss orig=1
346708mS CMTARGET: ADD USER:31 sbuss(8612, state=Idle) (depth=2 B=0) cw=0
346708mS CMTARGET: LOOKUP CALL ROUTE:31 returned 1
346709mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=3 AState=Dialling
346710mS CMExtnTx: v=8612, p1=4
CMSetup
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Avaya Definity
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
UUI type=Local [....] [0x01 0x02 0x00 0x05 ]
Display [Joe Smoe 8700 user]
Cause=16, Normal call clearing
Timed: 27/12/06 11:57
Locale: enu
346755mS CMExtnRx: v=8612, p1=4
CMAlerting
Line: type=DigitalExtn 5
Call: lid=0 id=4 in=0
Product Unknown
346756mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=51 AState=Dialling
346758mS CMLineTx: v=6
CMOpenLogicalChan
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100)
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane IPO user]
346758mS CMMap: a=250.10001 b=0.0 R1
346759mS PRN: Converted to:
346759mS CMMap: a=3.20 b=0.0 R1
346759mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=2.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=54 AState=Ringing
346760mS CMLineTx: v=6
CMProceeding
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.63 port=0
346761mS CMLineTx: v=6
CMAlerting
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100) Calling[8612] Type=Internal (101)
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane IPO user]
346768mS H323Evt: v=0 stacknum=6 State, new=ICProceeding, old=Present id=1
346770mS H323Evt: v=0 stacknum=6 State, new=Received, old=ICProceeding id=1
346772mS PRN: LCSE: ffcf25e0 (0 1 1); Creating channel 65637
346774mS PRN: LCSE: ffcf2224 (0 1 1); Creating channel 257
348686mS RES: Wed 27/12/2006 11:57:49 FreeMem=3646324(11) CMMsg=5 (5) Buff=100 545 498 1383 5 Links=7382 Elements=154
********** SysMonitor v5.2 (54) [connected to 192.168.171.55 (DALIPOFFICE)] **********
350475mS PRN: Monitor Status IP 403 3.2(54)
350476mS PRN: LAW=U PRI=2, BRI=0, ALOG=0, ADSL=0 VCOMP=20, MDM=0, WAN=0, MODU=2 LANM=0 CkSRC=1 VMAIL=1(VER=2 TYP=1) CALLS=1(TOT=31)
350721mS CMExtnRx: v=8612, p1=4
CMConnect
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[8612] Type=Default (100) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
Display [??>sbuss]
Cause=16, Normal call clearing
Locale: enu
350722mS CMMap: a=3.20 b=0.0 R0
350722mS CD: CALL: 6.1.2 BState=Connected Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=4017 AState=Ringing
350723mS CD: CALL: 6.1.2 BState=Connected Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=1 AState=Connected
350723mS CMMap: a=250.10001 b=5.6 M1
350724mS PRN: Converted to:
350724mS CMMap: a=3.20 b=5.6 M1
350725mS CD: CALL: 6.1.2 BState=Connected Cut=3 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=2 AState=Connected
350725mS CMExtnTx: v=8612, p1=4
CMCallStatus
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
State=9, Connected
Timed: 27/12/06 11:57
Locale: enu
350726mS CMExtnTx: v=8612, p1=4
CMConnectAck
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
BChan: slot=5 chan=6
Product Unknown
Timed: 27/12/06 11:57
350731mS CMLineTx: v=6
CMConnect
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100) SndComp Calling[8612] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane Buss]
Cause=16, Normal call clearing
Locale: enu
350765mS H323Evt: v=0 stacknum=6 State, new=ConnReq, old=Received id=1
350769mS H323Evt: v=0 stacknum=6 State, new=Active, old=ConnReq id=1
350783mS CMLineRx: v=6
CMConnectAck
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
350784mS CD: CALL: 6.1.2 BState=Connected Cut=3 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=62 AState=Connected
350785mS CMExtnTx: v=8612, p1=4
CMCallStatus
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
State=9, Connected
Timed: 27/12/06 11:57
Locale: enu
350785mS CMExtnTx: v=8612, p1=4
CMConnectAck
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
BChan: slot=5 chan=6
Product Unknown
Timed: 27/12/06 11:57
351029mS PRN: Unhandled Facility
351039mS PRN: Unhandled Facility
351041mS PRN: Unhandled Facility
351050mS CMLineRx: v=6
CMCapability
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
351051mS CMLineTx: v=6
CMCapability
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
351051mS CMLineTx: v=6
CMCapabilityAck
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
351123mS PRN: Unhandled Facility
351136mS CMLineRx: v=6
CMCapabilityAck
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
351185mS PRN: Unhandled Facility
351186mS PRN: Unhandled Facility
351187mS PRN: H245 Unsupported Indication (16)
We are running the latest IPO release (3.2(54)
The frustrating thing is i can see the user information in the log, its just not making it to the phone
-------------------------------------
346683mS H323Evt: v=0 stacknum=6 State, new=NullState, old=NullState id=-1
346684mS H323Evt: v=0 stacknum=6 State, new=Present, old=NullState id=1
346684mS PRN: Fast Start
346693mS PRN: Media Channel 192.168.150.64, 18932
346705mS CMLineRx: v=6
CMSetup
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Called[8612] Type=National (2) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=250 chan=10001
Product Avaya Definity
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
Display [Joe Smoe 8700 user]
346706mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="" [] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=1 AState=Idle
346707mS CMTARGET: LOOKUP CALL ROUTE:31 type=2 called_party=8612 sub= calling= in=2 complete=1
346707mS CMTARGET: ADD TARGET:31 number=8612 type=2 depth=1 nobar=1 setorig=1
346707mS CMTARGET: SET USER:31 sbuss orig=1
346708mS CMTARGET: ADD USER:31 sbuss(8612, state=Idle) (depth=2 B=0) cw=0
346708mS CMTARGET: LOOKUP CALL ROUTE:31 returned 1
346709mS CD: CALL: 6.1.2 BState=Idle Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=3 AState=Dialling
346710mS CMExtnTx: v=8612, p1=4
CMSetup
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Avaya Definity
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
UUI type=Local [....] [0x01 0x02 0x00 0x05 ]
Display [Joe Smoe 8700 user]
Cause=16, Normal call clearing
Timed: 27/12/06 11:57
Locale: enu
346755mS CMExtnRx: v=8612, p1=4
CMAlerting
Line: type=DigitalExtn 5
Call: lid=0 id=4 in=0
Product Unknown
346756mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=51 AState=Dialling
346758mS CMLineTx: v=6
CMOpenLogicalChan
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100)
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane IPO user]
346758mS CMMap: a=250.10001 b=0.0 R1
346759mS PRN: Converted to:
346759mS CMMap: a=3.20 b=0.0 R1
346759mS CD: CALL: 6.1.2 BState=Ringing Cut=1 Music=2.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (0.0) CalledNum=8612 () CallingNum= () Internal=0 Time=54 AState=Ringing
346760mS CMLineTx: v=6
CMProceeding
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.63 port=0
346761mS CMLineTx: v=6
CMAlerting
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100) Calling[8612] Type=Internal (101)
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane IPO user]
346768mS H323Evt: v=0 stacknum=6 State, new=ICProceeding, old=Present id=1
346770mS H323Evt: v=0 stacknum=6 State, new=Received, old=ICProceeding id=1
346772mS PRN: LCSE: ffcf25e0 (0 1 1); Creating channel 65637
346774mS PRN: LCSE: ffcf2224 (0 1 1); Creating channel 257
348686mS RES: Wed 27/12/2006 11:57:49 FreeMem=3646324(11) CMMsg=5 (5) Buff=100 545 498 1383 5 Links=7382 Elements=154
********** SysMonitor v5.2 (54) [connected to 192.168.171.55 (DALIPOFFICE)] **********
350475mS PRN: Monitor Status IP 403 3.2(54)
350476mS PRN: LAW=U PRI=2, BRI=0, ALOG=0, ADSL=0 VCOMP=20, MDM=0, WAN=0, MODU=2 LANM=0 CkSRC=1 VMAIL=1(VER=2 TYP=1) CALLS=1(TOT=31)
350721mS CMExtnRx: v=8612, p1=4
CMConnect
Line: type=NoLine 0
Call: lid=0 id=-1 in=0
Called[8612] Type=Default (100) SndComp
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
Display [??>sbuss]
Cause=16, Normal call clearing
Locale: enu
350722mS CMMap: a=3.20 b=0.0 R0
350722mS CD: CALL: 6.1.2 BState=Connected Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=4017 AState=Ringing
350723mS CD: CALL: 6.1.2 BState=Connected Cut=1 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=1 AState=Connected
350723mS CMMap: a=250.10001 b=5.6 M1
350724mS PRN: Converted to:
350724mS CMMap: a=3.20 b=5.6 M1
350725mS CD: CALL: 6.1.2 BState=Connected Cut=3 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=2 AState=Connected
350725mS CMExtnTx: v=8612, p1=4
CMCallStatus
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
State=9, Connected
Timed: 27/12/06 11:57
Locale: enu
350726mS CMExtnTx: v=8612, p1=4
CMConnectAck
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
BChan: slot=5 chan=6
Product Unknown
Timed: 27/12/06 11:57
350731mS CMLineTx: v=6
CMConnect
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Called[8612] Type=Default (100) SndComp Calling[8612] Type=Internal (101)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
BChan: slot=250 chan=1
Product Unknown
IE CMIETxChannelAudio (1) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.150.64 port=18932
IE CMIERxChannelAudio (2) comptype=Ulaw64K (5) pktsize=160 ipaddr=192.168.171.55 port=49160
Display [Shane Buss]
Cause=16, Normal call clearing
Locale: enu
350765mS H323Evt: v=0 stacknum=6 State, new=ConnReq, old=Received id=1
350769mS H323Evt: v=0 stacknum=6 State, new=Active, old=ConnReq id=1
350783mS CMLineRx: v=6
CMConnectAck
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
350784mS CD: CALL: 6.1.2 BState=Connected Cut=3 Music=0.0 Aend="Line 6" (250.10001) Bend="sbuss(8612)" [sbuss] (5.6) CalledNum=8612 () CallingNum= () Internal=0 Time=62 AState=Connected
350785mS CMExtnTx: v=8612, p1=4
CMCallStatus
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
Called[8612] Type=Default (100)
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
Product Unknown
State=9, Connected
Timed: 27/12/06 11:57
Locale: enu
350785mS CMExtnTx: v=8612, p1=4
CMConnectAck
Line: type=DigitalExtn 5
Call: lid=0 id=1057 in=0
BChan: slot=5 chan=6
Product Unknown
Timed: 27/12/06 11:57
351029mS PRN: Unhandled Facility
351039mS PRN: Unhandled Facility
351041mS PRN: Unhandled Facility
351050mS CMLineRx: v=6
CMCapability
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
351051mS CMLineTx: v=6
CMCapability
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
351051mS CMLineTx: v=6
CMCapabilityAck
Line: type=IPLine 6
Call: lid=0 id=1 in=2
Product Unknown
351123mS PRN: Unhandled Facility
351136mS CMLineRx: v=6
CMCapabilityAck
Line: type=IPLine 6
Call: lid=6 id=1 in=2
Product Unknown
351185mS PRN: Unhandled Facility
351186mS PRN: Unhandled Facility
351187mS PRN: H245 Unsupported Indication (16)