Polycom has done a reasonable job of using similar firmware on all their phones so if you're used to the IP 5000 then you should be able to find your way around any handset.
Manual programming for Polycom phones can be accomplished via the on-phone menu or by accessing the on-board Web sever via the IP Address of the phone.
You can find the IP Address of a new phone by logging in and looking under
Menu/Status/Network/TCP/IP Parameters
Enter that IP Address into your web browser and you should now have access to the phone by logging in with the same admin password.
Depending on the version of firmware you may or may not be able to upload a config file to the phone. For IP 5000 or IP 7000 I would strongly recommend version 4.0.8 or higher for just that reason.
To get a Polycom phone up and running quickly use the
Simple Setup where you can set:
[ul]
[li]Language[/li]
[li]Time Synchronization (SNTP server)[/li]
[li]SIP Server {Session Manager)[/li]
[li]SIP Outbound Proxy (if required)[/li]
[li]SIP Line Identification[/li]
[li]Display Name User Name [/li]
[li]Address (Extension)[/li]
[li]Authentication User ID (Extension)[/li]
[li]Authentication Password (SIP profile password)[/li]
[li]Label (I use "[extension], name")[/li]
[/ul]
On the phone web interface, go to
Settings / Provisioning Server to set the location for backup/restore files. I use the same Linux server as the 96xx series phones with a different directory. So my server address looks like "servername/polycom"
Backup file names are either
[macaddress]-phone.cfg or
[macaddress]-web.cfg. Phones also create
[macaddress]-boot.log and
[macaddress]-appFlash.log when booted and upgraded, respectively.
Once you have a working phone that registers correctly to ASM, you can download the file to your PC and copy it for other phones.
Change the name to match the MAC Address of the new phone
Edit the file and find the User Name, Extension, password, and Phone Label and replace with the new values. Be sure to find all instances of the name and extension.
Log into your new phone and upload this new config file. The phone will reboot and have the same server settings as the first with the new user information.
If you will be rolling out a lot of phones then I would recommend setting a DHCP option for Polycoms similar to Option 242 for the 96xx Avaya phones. I don't remember the specific numbers but Polycom will look at at least four separate options when it boots up. We selected 166:
Name: Polycom SIP Options
Datatype: String
Code: 166
Description: Provisioning for Polycom SIP Phones
String:
Polycom phones will then boot up and will look for their [macaddress] config file in the correct location.
I hope that helps.