IRQL_NOT_LESS_OR_EQUAL on XP Shutdown 1

[enovak]

I installed software for a Canon Sureshot S230. After that, I get a blue screen with the IRQL_NOT_EQUAL_OR_LESS only when I shut windows down. I unistalled the drivers and software as it was the only new thing I installed in about 2 months. I still get the error. I know it is related to a device driver, but how can I tell which one is causing this. I never had this problem until I installed the new software. Canon is no help since the responded with a generic response. Its no big deal in a way, since it is only when I restart or try to turn off the PC, but it is just annoayhing.

 

[smah]

Have you installed SP1?

http://support.microsoft.com/?kbid=317326

 

[smah]

That might be the wrong one. There are 2 different IRQ_Not_Equal errors. Have a look at this:

http://www.aumha.org/kbestop.php#0x0a

 

[enovak]

I have SP-1. I also have Roxio Easy Cd Creator 5 and I saw that that is a major cuase of this type of error. MY question is that I have been using my new PC for months with ECCD 5 and never had a problem before. I will go home tonight and install the newest update and see if that solves the problem.

At least I'm not getting any problems running, only when I shut-down.

 

[enovak]

I have you more thing. I had modified my install of ECCD by adding the Cd-labeler. I read on their web-site that if you make any modifications to the install on XP, you need to re-run the update patch. If that is the problem, I will be very pissed at Roxio, and will owe Canon an apology for blaming their software.

 

[mventour]

I have actually encountered this same error message, except it appears in a less friendly manner.

I'd be doing my business and then POW!! blue screen with the same IRQ error message.

Windows politely suggests buying a new video card.

I just gave up on trying to fix the problem, and figured "You need a new system anyway", so I'm in the process of upgrading.

I didn't have the Roxio installed, because XP didn't support DirectCD, and ended up dual-booting with ME for my burning needs.

Sorry guys, but I don't think Roxio is the problem. If you sting me, I won't mind.

 

[enovak]

WIth all respect to the guy above, Roxio did cuse my problem. I re-ran the udpate patch and my problem vanished.
I'm glad I researched around as I would have had no idea that adding the CD Label option in ECCD 5.0 would kill my system. Thanks Roxio!

 

[Segfault666]

There was this absolutly kick ass site (with proper spelling) that I came across on microsoft.com which defined these stop errors, what caused them, possible fixes etc... Very technical = very cool Unfortunatley I cannot remember where I put that link (darn short term memory).

If anyone finds it (it is a microsoft web site, with a RED header. It looks different from standard Q/KB/TN articles. The navigation is left/right only. So yea, If you find it - please post it. I would love to have it back in my list of resources.

http://www.phr34k.ca/public/Is_your_IT_department_full_of_dope_smokers.pdf

thanks
-- ian

 

[smah]

Are you sure it was red? The best site for this that I've found is

http://www.aumha.org/kbestop.htm

This site is owned and maintained by one of the MS MVP's (Most Valuable Professional) and links to it can be found on the MS site.