IPO upgrade to R9

[canucktec]

I have an IPO V2 that I took from R6.1 to R9.0.1(845). The upgrade seemed to take but the licenses aren't available to the sets. I also have 2 vmail ports and power,office and mobile users say they don't see the Preferred license, but that license shows as valid.

Anyone have an opinion here?

 

[intrigrant]

Do you have a essential or upgrade license?

 

[canucktec]

I have the essential R9 license, IPO LIC PREFRD (VM PRO) RFA LICS, I was told that would allow the upgrade. I had vmPro in the existing system.

 

[amriddle01]

You have been sold the totally wrong licence, you needed the R9 upgrade licence not Preferred, Preferred is just VM Pro by another name, so now you have 2 copies of that licence and a system you can't upgrade, you don't strictly need the essential licence either as that would be created during the upgrade

 

[canucktec]

Thank you for the insight sir. I have backed the system up with old SD card R6.1 and am testing now. I will have to go back to supplier and get this rectified. Appreciate your help. Stay warm. I'm in Canada.

 

[intrigrant]

you don't strictly need the essential licence either as that would be created during the upgrade

if you have a upgrade license