IPO License issues, reselling, 3rd party, eBay sellers etc.?

[davidwalters]

On the resale market are there going to be tight license restrictions for the IPO. If so what releases and what restrictions might there be or are already in place.

For example if someone sells their IPO and the buyer wants to add or change something will that be possible. Must they only go through a dealer? How about the resale market for the 400 series and the older 500 series that I see all over the web and all over eBay already.

Looking forward what does it look like AVAYA will be doing with restrictions or control of older or resold systems? What should buyers be beware of, any pitfalls or license expiration?

Thanks

 

[nmessick]

I'm not an installer, but 90% of my IPO hardware has come off ebay, and I buy licences though a discounter online rather than my local avaya shop who marks stuff way up. Other than an IP phone or two that where DOA, I've had very few problems buying second hand.

 

[Hovus]

^ Which is why Avaya then marks up equipment, or restructures licensing...buying second hand is bad for everyone in the long run.

I have dreamed a dream, but now that dream has gone from me.

 

[tlpeter]

So in the end being green and thinking of the earth is not impotant because you wanted it cheap!



BAZINGA!

I'm not insane, my mother had me tested!

 

[Qzwsa]

I think we all agree that selling and installing used equipment is fine, as long as the customer is aware it is (or requested) used parts. Selling used stuff as new is unethical and buying from eBay is just plain risky. Personally, I'd rather install new as I dislike the idea of having to go to a site 3 months down the road and tell them that being cheap is going to cost them more than buying new would have, but sometime the customer is a not-for-profit or a startup and didn't have the budget to go new and decided to gamble.

Most times old parts that come back to my company are put into our emergency loaner stock, or end up in a technician's home (my wife was shaking her head the other day as I replaced my Nortel CICS with a BCM50).

Qz

 

[intrigrant]

We keep a stock on retrieved hardware and use it for emergencies OR for customers willing to take the risk of early failures.
Those parts are explicit named in the service contract as not to be part of the contract so the customer is aware of that.
We will never decline a customer because he/she doesn't have the funds for a new install, we will help the customer at our best even if we have to use old equipment, the only restriction we have is that the equipment comes from our own stock so we know the history of the equipment and as a guarantee to the customer he/she buy legal used products.

 

[davidwalters]

eBay's excellent Buyer Protection along with PayPals Buyer Protection and all major credit cards internet protection makes buying online a viable option. BP are just afraid of the competition. Don;t be there is plenty of room for all of us. The resale market is a viable option and reconditioned handsets that have been cleaned and repainted with new buttons are a great value.

Phones systems are built to last for decades and not years.

 

[holdmusic34]

Yep, thinks of the long term proven stability of the uc 110.
2.1 vm pro wouldnt't run on win 8.
Obsolescence is a natural part of life as order tends to disorder. Entropy man.
Believe the mtbf list if that floats your boat.
Why should Avaya transfer the licenses to a grey market customer? They had an end user agreement with someone else. They're not fuckwits.

 

[holdmusic34]

This is how it's done:

Preferred License Move Program
Since 27 October, 2010, Avaya has delivered all of its new software products and current releases to the market with an inherent right to global portability. Until then, Avaya’s “End User License Agreement” or “EULA” had restricted the movement of a license to only another “designated server” within the same country as the one in which the license had originally been sold. With the introduction of a newly expanded right to global portability, Avaya brought its standard policy into line with the rest of the industry and enabled its customers to take more aggressive advantage of the benefits of Aura and its SIP-based architecture.

There are two license portability methodologies - one for those customers who can support a centralized billing account, and one for those who cannot.

If the customer is:
• Running on Avaya’s most current releases (i.e., the ones supported under PLDS); and
• Covered by a single and direct agreement for SA Preferred Support at all locations; and,
• Able to budget and pay for all Preferred Support against a centralized and corporate account

Then the customer qualifies for the ‘Preferred License Move Program’ option. Please reach out to your Service Account Manager who can help you in pursuing next steps. If you are a partner, please reach out to your Channel Account Manager for assistance.

If the customer does not meet all three criteria, they can still take advantage of license portability, just via a different process. Please review the content under ‘Standard License Portability' under the left navigation and the Global License Portability Procedure document for further instructions.

Standard License Portability

Global License Portability Announcement

Software releases not meeting the GLP-eligible release criteria will continue to have domestic (in-country) license move eligibility within the country where the software was originally purchased or anywhere within the European Union (EU) if purchased within the EU, pursuant to the product-specific policies and applicable End User Licensing Agreement (EULA). Please refer to respective product documentation for such move procedures.

For global or domestic license move requests, complete and submit the License Move Request Form to engage the Global License Move Desk. Refer to the "Engaging the License Move Desk" section for more details.

For further information and SSO pdf FAQs and applications, BPs should hit up Avaya.mysalesforce.com> Business Tools, Policies & Processes >software and licensing fulfillment