ipo 500v2 with 5610sw ip phones, phones not automatically picking up vlan.

[arcolino]

Hello, and thx for your feedback. The ip phones are 5610sw, the phone system is on its own lan x.x.133.x and vlan
vlan trucking is coming from the firewall
vlan tagging is setup on the switch, this switch has a feature where you put in the first three sections of the mac address of the phone, so it knows to send that vlan info automatically.

The phone is set to auto vlan, but I have to manually punch in the vlan to the phone for it to know which vlan to use. It should automatically pick up the vlan, is there a setting on the system to make it use a particular vlan?

 

[intrigrant]

Yes, you should add a scope option to the DHCP server, scope option number = 176 type string and the string is: "L2QVLAN=<voice vlan number>,VLANTEST=0,MCIPADDR=<ipaddress IP Office>,TFTPSRVR=<ip address of the TFTP server used>"
Disable the MAC filter in the switch to provide VLAN info, it does not work with IP Phones (only for Panasonic I believe but that is crap).

 

[arcolino]

I read that on line, the thing is dhcp is being done by the ip 500 v2, I did not see where on the 500 v2 to add scope option number?

 

[snowman50]

If you go to LAN 1 you will see the options at the bottom of the page.

 

[intrigrant]

The IP Office cannot provide VLAN info to IP Phones as a DHCP server, use a external DHCP server for the data LAN.

This must be your setup:
A VLAN enabled switch were all ports allow untagged and tagged VLAN traffic, only two ports must be allow only untagged traffic, one port for the DATA traffic and one port only for VoiceVLAN traffic.
Connect LAN1 of IP Office to the Data network port and connect LAN2 to the VoiceVLAN port.
Give LAN1 a static IP Address and set LAN2 as a DHCP server.N
Now add a DHCP server for the data LAN and add scope options 176 & 242 type string and add the string "L2QVLAN = <ID of the VoiceVLAN>"
When done connect a IP Phone and power it up, it will pickup a IP Address from the data DHCP server and learns it has to run in the VoiceVLAN so it will reboot and request a IP Qddress in the VoiceVLAN were IP Office will provide a IP Address and all the necessery parameters to connect to IP Office.
Only thing left to do is to manually register the phone with a phone number. In the old days you could pre-program a IP extension in MAnager with a MAC address and a IP Address, then the IP Phone would take the phonenumber as well and auto register to IP Office. But for some dark reason Avaya eliminated that option which makes it harder to deploy IP Phones.
As AVAYA does not monitor this forum like the NSA doesn't track your life: this is a feature request for the following:
- enable scope options in IP Office DHCP server instead of "only for AVAYA phones" which sucks and is against all IT networking rules.
- enable the use of MAC address programming on IP extensions in Manager as in version 2.1 and earlier.
- reconfigure IP500v2 harware to have two separate MAC addresses for LAN1 and LAN2, now they share the same MAC address and a switch can really freak out if both ports are connected to the same switch.

I used to be able to do feature requests but nowadays I cannot so I hope someone who can pick this up.

 

[arcolino]

firewall handling dhcp service for the pc's
firewall doing vlan trunking for data and voice
all ports set to tagged except the port that phone system is plugged into (using lan1 from phone system)and the port voice software server is plugged into they are on the 133.x subnet lan1 plugged into switch

are you saying adding this to the 500 v2\system\lan1
scope option number = 176 type string and the string is: "L2QVLAN=<voice vlan number>,VLANTEST=0,MCIPADDR=<ipaddress IP Office>,TFTPSRVR=<ip address of the TFTP server used>

will not work?

 

[intrigrant]

You cannot add that string as a scope option in IP Office, you need to use a separate DHCP server.
And it is best to use both LAN ports of IP Office in order to separate Data and Voice completely.
Lan1 of IP Office is best for data by design.
As it is as you have it now in the end alld data and voice arrives on the same LAN connection to IP Office which is a bottleneck while using both LAN ports for a dedicated VLAN gives better performance.