IP Phone Backup - How?

[gphone]

We are running 3.1 CM with 96XX phones. We have IPTel Server running and would like to use the telephone backup feature. I programmed into the 46xxsettings.txt file under backup/restore

http://172.21.0.2/program

files/avaya/mv_iptel/backups where backups is a directory I created for the backup files. When I try to initiate a backup manually from the phone it fails. Uh, why? I see in the server it states it gets a HTTP PUT message but doesn't really say anything else. Any ideas?
Thanks

 

[ayavauser]

trying to backup 4621SW sets - All sets are 2.8 FW-
setup iis - per the docs -

Create a “backup” folder under the root directory of your Web server. All backup files will be
stored in that directory.
For example, if your backup folder is C:/Inetpub/

http://wwwroot/backup

the 46xxsettings.txt file
should have a line similar to:
[SET BRURI

http://www.website.com/backup/

]
If your backup folder is the root directory, the 46xxsettings.txt file should have a line similar
to:
[SET BRURI

http://www.website.com/

]
2. Use Internet Information Services Manager or Internet Information Services depending
on your OS. Go to Start --> Settings --> Control Panel --> Administrative Tools.
3. Right click on the folder created for backup, or right click on Default Web Site if there is no
specific backup directory.
4. Select Properties.
5. In the Directory tab, make sure the Write box is checked.
Additional step for IIS 6.0 (Win2003):
1. Use Internet Information Services. Go to Start --> Settings --> Control Panel -->
Administrative Tools.
2. Below Default Web Site select Web Services Extension.
3. Make sure the WebDAV option is set to Allowed.


change my 46xxsettings file as such :

SET RESTORESTAT 1
SET FTPUSERSTAT 1
## SET FTPSRVR 192.168.90.2
## SET FTPDIR 192.168.90.2
SET FTPSRVR 192.168.90.2
SET BRURI

http://www.website/backup

SET MCIPADD 192.168.80.200

what am I missing - SET RESTORESTAT 1 should say restore setting everytime one logs into Phone ?

Since this is usuing http - should I ## all FTP options
as I thought 2.8 allowed HTTP rather then FTP with the 46xx sets

tried using my IPTEL Mamanger without much luck - thought maybe per post it may be easier to do this option


cheers: )


ayavauser

 

[cotconat]

I have finaly been able to get both 46XX and 96XX phones using the IPTEL Manager for both file transfers and backup and restore.

All our phones are at firmware versions 2.8 and 1.5

I am set for both the basic + fileserver on the IPTEL application.

Here are the changes I made to my 46xxsettings file.
SET SNMPSTRING PUBLIC
SET BRURI

http://159.212.104.27/PhoneBackup/

SET RESTORESTAT 1

And here is a copy of the IPTel boot log wich I think reflects the configuration of the IPTEL application.

MV_IPTel BOOT - 2007-09-28T09:28:59
Version:- 0.96 Build 03 Created December 15 2006

************ GENERAL SETTINGS **************
Super User access = True
SuperUser Name = mvuser
SuperUser Password = A********
Detailed Log = True
Log file = C:\Program Files\Avaya\MV_IPTel\log\MV_IPTel.log
Refresh secs = 10
Status Server Active = True
Status Port = 6090
Secure Status Server = True
Maximum Clients = 0
Log Archiving enabled = True

************ FTP SETTINGS **************
FTP Server Active = True
FTP Server Dir = C:\Program Files\Avaya\MV_IPTel\data\FTPdata
FTP Server Port = 21
FTP Server Data Port = 20
FTP Server IPTel Mode = True

************ TFTP SETTINGS **************
Trivial FTP Server Active = True
Trivial FTP Server Port = 69
Trivial FTP Server Dir = C:\Program Files\Avaya\MV_IPTel\data\TFTPdata
TFTP PUT enabled = False
TFTP requested override Upgrade file = c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxupgrade.scr
TFTP delivered override Upgrade file = c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_upgrade.scr
TFTP requested override Settings file = c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\46xxsettings.txt
TFTP delivered override Settings file = c:\Program Files\Avaya\MV_IPTel\data\TFTPdata\fxd_settings.txt

************ HTTP SETTINGS **************
HTTP Server Active = True
HTTP Server Port = 80
HTTP Server Dir = C:\Program Files\Avaya\MV_IPTel\data\HTTPdata

************ HTTPS SETTINGS **************
HTTPS Server Active = True
HTTPS Server Port = 411
HTTPS Server IP Telephone mode = True
HTTPS Server SSLV2 = False
HTTPS Server SSLV3 = False
HTTPS Server TLSV1 = False
HTTPS Server Dir = C:\Program Files\Avaya\MV_IPTel\data\HTTPSdata
SSL Server Certificate = C:\Program Files\Avaya\MV_IPTel\certs\IPTel.pfx
SSL ChainA Certificate = C:\Program Files\Avaya\MV_IPTel\certs\Avaya-2A.pem
SSL ChainB Certificate = C:\Program Files\Avaya\MV_IPTel\certs\Avaya-2B.pem
SSL Root Certificate = C:\Program Files\Avaya\MV_IPTel\certs\Avaya-1.pem
SSL Certificate Key = C:\Program Files\Avaya\MV_IPTel\certs\IPTelkey.pem
SSL Certiificate Key PW = S********
HTTPS Server Client Authorise = False
HTTPS Client Use Proxy = False
HTTPS Client Proxy Hostname = proxy.be.avaya.com
HTTPS Client Proxy Port = 9000

************ BACKUP/UPDATE SETTINGS **************
Firmware Update Service Active = False
FTP Backup Service Active = False
Primary Backup Server Active = False
Primary Backup Address = 192.168.0.10
Secondary Backup Server Active = False
Secondary Backup Address = 192.168.0.11

Act as File server for FTP Backup & Firmware updates = True
Backup & Firmware updating DAILY

Using Custom FTP Backup = False
Custom FTP Host Directory = YourRemoteSvrDir
Custom FTP Host Username =
Custom FTP Host Password = ½********

CDR Backup Enabled = False
BCMS Backup Enabled = False
CDR/BCMS Data purged after (days) = 7

************ Secure FTP SETTINGS **************
FTPS Server Active = False
FTPS Server Port = 990
FTPS Server Data Port = 889

************ SNMP COMMANDS **************
Use SNMP check = False
SNMPGET command = mvsnmpget.exe
SNMPGET parameters = -v2c -mall -cpublic
SNMPGET extension object = .1.3.6.1.4.1.6889.2.69.1.4.9.0
SNMPGET stn type object = .1.3.6.1.4.1.6889.2.69.1.1.2.0
SNMPGET check object = .1.3.6.1.2.1.1.2.0
SNMPGET awk command = | awk -F \" ' {print $2 } '
SNMPGET awkcheck command = | awk -F :: ' {print $3 } '

All in all this seems to be working very well. I hope some of this helps.

 

[gphone]

Good job. We'll have something to refer to now so we can get it to work on our 96XXs.
Thanks!!

 

[gphone]

Question, your PhoneBackup directory is a subdirectory of..?

 

[cotconat]

C:\Program Files\Avaya\MV_IPTel\data\HTTPdata\PhoneBackup

 

[Mitch672]

I am trying this same thing, with IIS.

i have the IIS server set to use port 81, because Appache is also installed on this server for the VoIP Monitor Manager.

I have the backup directory created, I put a file in it, and I can read it. The 46xxsettings.txt file has been modified, and when I try the "manual backup" from the 9630 phones, I get:

HTTP Authentication
Realm: LIB

http://WWW-UNKNOWN

User ID:
Password:

and the phone is asking me to login to the HTTP server...
Anonymous logins are already allowed, anyone have any ideas, or seen this is the past?

I have followed the instructions to make sure WebDAV option is allowed, and I am allowing "write" on the backup directory.

Thanks,

mitch

 

[Mitch672]

Found the answer:

Go into IIS manager
Click on "Web Sites"
right click on "Default Web Site". then left click on "Permissions"
click on "Internet Guest Account"
Click on "Full Control"

you are now done, the phones will no longer ask to login to the web server to wrtie the XXXX_96xxdata.txt files

Mitch