We have been having issues where our VM will just go down randomly. We either have to reboot the VM Pro Server or stop and start the VM Pro under control panel - services. We were originally running 4_2_24 but were told to try to upgrade. We have been running 4_2_30 for a while now and our VM is still going down. I checked the System Status today and it showed right at the time the VM went down under Alarms-Services: The following system resources were all in use - Voice Mail channels. There is another line on the same screen that says: The following licenses are all in use: License type VoiceMail Pro (4 ports). My question is what is the difference between these two lines? If all VM channels are in use, why doesn't the VM just come back when the channels become free. We also have to reboot.
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IP Office VM Pro
- Thread starter tdsitek
- Start date
amriddle01
Programmer
Those alarms have been generated becuase the system lost the VM connection, the VM connection didn't drop becuase of the alarms. Basically something is causing it too drop, is there a conflicting IP address somewhere?
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
- Thread starter
- #3
Are you running DNS Server on that PC?
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
amriddle01
Programmer
What system is it 403,406,412 or 500. If not 500 what type of licence dongle do you have USB, serial or parallel? Also is this about every two hours or so?
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
amriddle01
Programmer
Obviously it's not a 403...ooops 
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
- Thread starter
- #7
Disable DNS. Windows server reserves something like 2000 ephemeral ports when DNS server starts up. Quite often one of those is 50791 which is used for VMP.
If that fixes the issue you can use the link below to reserve a more appropriate range of ports.
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
If that fixes the issue you can use the link below to reserve a more appropriate range of ports.
Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office
"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
amriddle01
Programmer
Good knowledge sir
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
- Thread starter
- #10
amriddle01
Programmer
Do you have Microsoft updates diabled? If not they need to be as they will often cause VM to shutdown
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
ACS - IP Office Implement
"I'm just off to Hartlepool to buy some exploding trousers
- Status