IP Office V10 Plds licence question

[MMWTEK]

Hi

I have just added the xml file with essential edition , sip trunks lic and x2 extra vmail embedded ports on a new
IP Office V2 rev 10. All good apart from I now dont want the licence for the x2 vmail ports. Is it straight forward
within the plds website to del that licence and then get a new xml generated. I take it there is no way of del an individual
licence within manager. Sorry for basic question , first time I have used the plds set up. The reason is its for a Dr surgery
with only 6 sip tks and the prescrip line is going straight to a vmail box , with the x 4 ports its going to busy up their lines.
Any advice appreciated.

cheers
M

 

[derfloh]

You can just remove licenses from the XML file on the PLDS site. But you will not get the money back...

 

[MMWTEK]

Ok, perfect. Cheers for the reply.


Mik

 

[MMWTEK]

Hi

Dont suppose you know the procedure within plds to remove this individual licence. I have been on the site again.
Thinking it might be move entitlements , but not sure how you then get the xml file emailed back out again. Would
I need to also regenerate the licence. Thanks for any advice.

 

[janni78]

You need to rehost the VM licenses and regenerate the IPO license.

But wouldn't a better solution be to get more SIP lines`?

"Trying is the first step to failure..." - Homer