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IP Dect R4 sync issue

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Okkie26

Okkie26

Vendor
Sep 23, 2010
2,636
CA
Guys,

Anyone of you that had the issue before where a dect basestation does not want to sync?

I did do a hard reset, and re-configured the base station, but still the device overview says 'Not init' under the sync status.

Even when the base station is the sync master itself.




 
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Yes seen it, a reboot fixed it.
Sometimes it seems to be in an endless sync while a reboot get it to sync straight away.

BAZINGA!

I'm not insane, my mother had me tested!
 
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Peter,

Yes, I did do a reboot.

Even a complete factory default reset and re-configuration and even a firmware update.


But still no joy.



 
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Do you have have an IPBSv3 and downgraded it to R5.x or R6.x? Those only support 7.x (7.2 I think) Firmware...
 
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Indeed only 7.2

BAZINGA!

I'm not insane, my mother had me tested!
 
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Took me a few hours once when I had to replace one base station within a 6.1 Dect system.
 
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It's a 9.1 version

Customers has about 7 base stations, and only this one fails.

Well, if it looks like its broken, it probaply is....
 
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Does it also fail as a slave?
Reset it and configure the ip settings.
Then from the master add it and leave it for a couple of hours.

BAZINGA!

I'm not insane, my mother had me tested!
 
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Yes, it also fails as a slave.

If I look in the master, the sync status is displayed as 'Not init'

If I look in the dect sender, the sync is displayed as 'not configured'

But it is configured.

 
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I have he same with a added Compact DECTv3 in a existing environment with DECT R4v1.
The Compact DECTv3 does not sync in any way with the older types.
 
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It should as this works wel with the Mitel version.
Avaya messed it up again probably.

BAZINGA!

I'm not insane, my mother had me tested!
 
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You just have to update the whole DECT solution to 7.2

Yoh can downgrade the v3 base station to 6.x but they will not work.
 
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