IP agent v4 issues

[Rcotten]

Anyone have issues using IP Agent in telecomunter mode with cisco VPN?

Situation is: User connects to our VPN before AD login. Then logs into AD and windows comes up. Then user launches IP Agent and gets logged into PBX fine. Then sometime during the shift (Sometimes 3x's a night) User gets disconected by ipagent, yet all their other applications and the VPN stay connected. Sometime the user can not get back into the pbx until they reboot their PC, etc...

Anyone seen this behavior or have recomendations?

Agent is running:
WIN 2000 Pro
Cisco VPN 4.3C
IP Agent 4
PBX=CM1.3

Thank you,

Ray

 

[RTMCKEE]

my new company is having this same issue. Anyone know anything about this?

RTMCKEE

 

[sjforcum]

I was having trouble with IP Softphone after we upgraded to CMS 2.1.

When we were on the LAN, the softphone worked fine. As soon as I tried to use the softphone over the VPN, it would connect and then quickly disconnect.

The fix for me was to upgrade to the latest VPN client. We're using Checkpoint / Secure Remote.....