I'm working on a PC with XP that the enduser uses for home transcription. She recently started with a new company that downloaded transcription software and "Mikogo"(remote access software) on her pc. She was working fine for three days and then all of the sudden, when she clicks on IE, it doesn't open. There is an internet connection, because her Yahoo Messenger connects and her transcription software connects to the internet. I uninstalled IE and re -installed IE7. IE7 will come up for a few seconds and then close itself. Any ideas?
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Internet explorer suudenly won't startup
- Thread starter rjizzo
- Start date
Maybe some addon causing a conflict? Have you tried running IE witohut ay addons or extensions loaded? Start-> Run: iexplore.exe -extoff
Any clues in Event Viewer?
Does it work in Safe Mode (with Networking)
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Phil AKA Vacunita
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Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.
Any clues in Event Viewer?
Does it work in Safe Mode (with Networking)
----------------------------------
Phil AKA Vacunita
----------------------------------
Ignorance is not necessarily Bliss, case in point:
Unknown has caused an Unknown Error on Unknown and must be shutdown to prevent damage to Unknown.
- Thread starter
- #3
rclarke250
Technical User
it is for both ie 7, and ie 8. windows xp,vista and 7.
Have you checked for Malware too?
I see lots of recommendations here for programs like -
Malwarebytes' Anti-Malware
SuperAntispyware
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Explorer.
Have you tried another User from "Safe Mode with Networking", or from Normal Mode?
Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Try it first by not checking either box (this will run it in a Read-only mode) to see if it flags any hard drive or file problems. If it does, restart it by ticking both boxes, and rerun it to allow it to attempt to fix any found problems.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
I see lots of recommendations here for programs like -
Malwarebytes' Anti-Malware
SuperAntispyware
Some general things to try.
See if System Restore will get you back to a restore point before your problem with Explorer.
Have you tried another User from "Safe Mode with Networking", or from Normal Mode?
Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking. Try it first by not checking either box (this will run it in a Read-only mode) to see if it flags any hard drive or file problems. If it does, restart it by ticking both boxes, and rerun it to allow it to attempt to fix any found problems.
Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.
HOW TO: Verify Unsigned Device Drivers in Windows XP
tlcscousin
Technical User
What is the home page set to?
What anti-virus/firewall software is installed?
What anti-virus/firewall software is installed?
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