Internet Explorer has generated errors, and will be closed by Windows.

[atxross]

I've got a few users who have a problem when opening Windows Explorer.

When they open it, they get the following message:

WINDOWS EXPLORER has generated errors and will be closed by windows. You will need to restart the computer. An error log is begin generated.

Then it boots them out. I can't figure out why this is happening all of a sudden. Two users are NT 4.0 OS, and Office 2000, and the other is Win2000 OS, and Office 2000. Any ideas would be great. Thanks

 

[onedtent]

Oh, there are so many reasons this could happen. First, let us figure out if one of the scenarios is true.

Do you use IE6? (NO, I am not confused between IE and Windows Explorer). And have you installed any new apps recently?

If that's the case you may need to go back a version in IE.

MS article Q319124

 

[atxross]

Actually, yes it is IE6, in fact we had a problem with one of our Verizon apps yesterday. Verizon advised us to remove patch Q323172, which was downloaded from "Windows Update". Do you think it may be a security update issue?
Thanks, I appreciate your help