I was wondering if anyone had any idea as to how we could access our auto-attendant internally by dialing an extension.
A portion of our main AA states "If you know the room number, dial 4+roomnumber" IE: 4318
This brings you to another prompt asking you to press 1 for XYZ and 2 for ABC, etc...
I just learned today that people use this internally as well. IE: Dial 4318 then 1 or 2 when prompted for ABC or XYZ.
From what I've read we should have a shortcode feature for Auto Attendant however there is no such option on our system.
I'd planned on having a shortcode for 4318 (and others) that would direct to that portion of the AA but I'm at a loss as to how to do so.
Any advice/ideas would be appreciated.
A portion of our main AA states "If you know the room number, dial 4+roomnumber" IE: 4318
This brings you to another prompt asking you to press 1 for XYZ and 2 for ABC, etc...
I just learned today that people use this internally as well. IE: Dial 4318 then 1 or 2 when prompted for ABC or XYZ.
From what I've read we should have a shortcode feature for Auto Attendant however there is no such option on our system.
I'd planned on having a shortcode for 4318 (and others) that would direct to that portion of the AA but I'm at a loss as to how to do so.
Any advice/ideas would be appreciated.