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Intermittent Internet

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raven39

Technical User
Joined
May 19, 2004
Messages
23
Location
US
I am having intermittent internet connectivity problems. THe local cable company says it is something to do with sonicwall. I have a tz 170. I have 2 switches hooked to sonicwall. And about 25 computers hooked to the switches. I have the latest software for sonicwall, and not all the computers are complaining of internet problems. It isnt the switches because the user is still connected to the network, just no internet. And this usually lasts for 5 to 10 minutes. I guess my main question is, Does anyone have any suggestions, or have experienced the same problems?
 
When it happens again, login to the SW and see if you can ping anything on the net.

If you can then it is most likely something internally.

If not then I would try and connect a laptop or pc dirctly to the cable modem bypassing the SW and see if you can get that to connect to the net. If you can't then I would call your ISP and go from there.
 
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