Inter-digit timer problem

[jrl237]

Can someone tell me if it is possible to adjust the length of time the switch will wait between keypresses before timing out when collecting digits inside a vector? It seems to default to 15 seconds.

I've created a vector which plays an announcement, collects digits, plays another announcement, and then routes according to the digits it received. The problem is, sometimes the users take longer than 15 seconds between keypresses, so it times out and goes to the next vector step, even though it hasn't collected all of the digits.

Originally, I thought it was the wait statement after the collect that determinted this, but that isn't the case.

Any help greatly appreciated.

Thanks,

jrl

 

[marcell55]

change sys fea

Look at the Prompting Timeout (sec) field. Mine is on page 8. I'm suprised that you're finding it to be 15 seconds though. The only options are from 4 to 10 seconds.

 

[jrl237]

Thanks Marcell. You are correct. It is 10 seconds. I set it to 4 and it got much shorter. It looks like there is no way to increase this beyond 10 seconds.

Thanks again for your help.

jrl