Intel Directory on Start Up 1

[w7zr]

I have a box with an Intel 945PVS motherboard and configured for a RAID 1 system. Sometime recently I started getting an explorer window to the c:\program files\intel directory opening on boot. The only things in this directory are two sub directories:INFInst and Intel Matrix Manager. I have to manually close the window every time the system boots. It does however seem to be functioning normally in all other respects.

 

[bcastner]

This is a variation on an old "bug" of sorts. Somehow a RUN entry was left behind that opens the last folder used during boot:

http://support.microsoft.com/default.aspx?scid=kb;en-us;170086

 

[w7zr]

Thanks for the tip however that does not appear to be the problem. I searched the entire registry for "c:\program files\intel" and looked for any strange entries and could find none.

 

[bcastner]

You are looking for a NULL entry or ""

Use AutoRuns to see if it helps find the entry:

http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml

 

[w7zr]

Nice program but did not see anything that jumped out at me. I do see that c:\program files\intel\intel matrix storage manager\iaanotif.exe is called at boot. Task manager reports that it is running ok.

 

[bcastner]

I am not surprised that something from the Intel directory is being called at boot. If you could export these two keys and post the resuls back here it would help:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

To do this, start/run regedit, expand the branches to each key (do this one at a time). Click on the key, then on file/export. Give it any name, then save to the desktop. Once you have saved both keys, close the registry editor. Right-click one of the saved files on the desktop, choose edit, it should open in notepad. Copy the contents of the .reg file and post it back here.

 

[w7zr]

HKLM-RUN
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"Logitech Utility"="Logi_MwX.Exe"
"InCD"="C:\\Program Files\\Ahead\\InCD\\InCD.exe"
"IAAnotif"="C:\\Program Files\\Intel\\Intel Matrix Storage Manager\\Iaanotif.exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe /Consumer"
"NeroFilterCheck"="C:\\WINDOWS\\system32\\NeroCheck.exe"
"USIUDF_Eject_Monitor"="C:\\Program Files\\Common Files\\Ulead Systems\\DVD\\USISrv.exe"
"Ulead Quick-Drop"="\"C:\\Program Files\\Ulead Systems\\Ulead DVD MovieFactory 4.0 Suite\\Ulead Quick-Drop 1.0\\Quick-Drop.exe\" WINDOWCALL"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Windows Defender"="\"C:\\Program Files\\Windows Defender\\MSASCui.exe\" -hide"
"SigmatelSysTrayApp"="C:\\Program Files\\Intel Desktop Board\\DISK1\\STACGUI\\sttray.exe"
"IntelAudioStudio"="\"C:\\Program Files\\Intel Audio Studio\\IntelAudioStudio.exe\" BOOT"
"LVCOMS"="C:\\Program Files\\Common Files\\Logitech\\QCDriver\\LVComS.exe"
"SPAMfighter Agent"="\"C:\\Program Files\\SPAMfighter\\SFAgent.exe\" update delay 60"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"NoChange"="1"
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

HKCU-Run
Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"aes.exe"="C:\\Program Files\\Backup2005 Pro\\aes.exe"
"Norton SystemWorks"="\"C:\\Program Files\\Norton SystemWorks\\cfgwiz.exe\" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz"
"Skype"="\"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /nosplash /minimized"
"IE New Window Maximizer"="C:\\Program Files\\IE New Window Maximizer\\iemaximizer.exe"
"WebCamRT.exe"=""
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"DW4"="\"C:\\Program Files\\The Weather Channel FW\\Desktop Weather\\DesktopWeather.exe\""
"updateMgr"="\"C:\\Program Files\\Adobe\\Acrobat 7.0\\Reader\\AdobeUpdateManager.exe\" AcRdB7_0_8 -reboot 1"

 

[bcastner]

Edit for: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

Change the portion highlighted in red


"IntelAudioStudio"="\"C:\\Program Files\\Intel Audio Studio\\IntelAudioStudio.exe\" BOOT"

-- to --


"IntelAudioStudio"="\"C:\\Program Files\\Intel Audio Studio\\IntelAudioStudio.exe\" Tray"


Reboot and test.

 

[w7zr]

Sorry no cigar. I should point out that the Intel Audio Studio resides in its own folder in program files and not in the general Intel folder that opens on boot.

 

[bcastner]

Using AutoRuns, uncheck the entry that corresponds to:
"IAAnotif"="C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

Reboot and test. Please repost and report your results.

 

[w7zr]

Unchecked Iaanotif.exe but folder still opens on boot.

 

[bcastner]

I was afraid of that.

Did you by any chance have any issues with Norton/Symantec Live Update? Have you ever uninstalled it? Reinstalled it?

 

[w7zr]

Never have had an issue with Norton LU.

I was going to send you running processes but can't find a way to put it here since I can not do attachments to the forum.

 

[bcastner]

Either of these freeware utilities:

Process Explorer

http://www.sysinternals.com/Utilities/ProcessExplorer.html

PsList

http://www.sysinternals.com/Utilities/PsList.html

 

[bcastner]

Also, lets upgrade your intel drivers:

http://downloadfinder.intel.com/scr...XP+Professional&lang=eng&strOSs=44&submit=Go!

 

[w7zr]

I think I have done all of the downloads and updates. I don't know if there is a way of comparing versions to see if I need to do more of them. In fact maybe this is where and when the problem started.
Here is the result of processes:
Process PID CPU Description Company Name
System Idle Process 0 98.48
Interrupts n/a 0.77 Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 816 Windows NT Session Manager Microsoft Corporation
csrss.exe 868 Client Server Runtime Process Microsoft Corporation
winlogon.exe 900 Windows NT Logon Application Microsoft Corporation
services.exe 944 0.77 Services and Controller app Microsoft Corporation
ati2evxx.exe 1112 ATI External Event Utility EXE Module ATI Technologies Inc.
svchost.exe 1140 Generic Host Process for Win32 Services Microsoft Corporation
iexplore.exe 716 Internet Explorer Microsoft Corporation
svchost.exe 1216 Generic Host Process for Win32 Services Microsoft Corporation
MsMpEng.exe 1320 Service Executable Microsoft Corporation
svchost.exe 1360 Generic Host Process for Win32 Services Microsoft Corporation
InCDsrv.exe 1404 incdsrv Nero AG
svchost.exe 1544 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1692 Generic Host Process for Win32 Services Microsoft Corporation
CCSETMGR.EXE 1984 Symantec Settings Manager Service Symantec Corporation
SNDSrvc.exe 2000 Network Driver Service Symantec Corporation
SPBBCSvc.exe 2028 SPBBC Service Symantec Corporation
CCEVTMGR.EXE 280 Symantec Event Manager Service Symantec Corporation
spoolsv.exe 676 Spooler SubSystem App Microsoft Corporation
mainserv.exe 2192 Battery backup management service American Power Conversion Corporation
AluSchedulerSvc.exe 2228 Automatic LiveUpdate Scheduler Service Symantec Corporation
MXTASK.exe 2292 The background task server V Communications, Inc.
MXTASK.exe 3688 The background task server V Communications, Inc.
IAANTMon.exe 2308 RAID Monitor Intel Corporation
inetinfo.exe 2324 Internet Information Services Microsoft Corporation
sqlservr.exe 2392 SQL Server Windows NT Microsoft Corporation
NPFMNTOR.EXE 2764 Norton AntiVirus Firewall Install Monitor Symantec Corporation
NPROTECT.EXE 2776 Norton Protection Status Symantec Corporation
PhotoshopElementsDeviceConnect.exe 2800
NOPDB.exe 2980 NOPDB Symantec Corporation
sqlwriter.exe 2996 SQL Server VSS Writer Microsoft Corporation
svchost.exe 3052 Generic Host Process for Win32 Services Microsoft Corporation
symlcsvc.exe 3156 Symantec Core Component Symantec Corporation
ULCDRSvr.exe 3188 ULCDRSvr Ulead Systems, Inc.
wdfmgr.exe 3208 Windows User Mode Driver Manager Microsoft Corporation
alg.exe 1068 Application Layer Gateway Service Microsoft Corporation
svchost.exe 1536 Generic Host Process for Win32 Services Microsoft Corporation
NAVAPSVC.EXE 3952 Norton AntiVirus Auto-Protect Service Symantec Corporation
lsass.exe 956 LSA Shell (Export Version) Microsoft Corporation
ati2evxx.exe 1832 ATI External Event Utility EXE Module ATI Technologies Inc.
explorer.exe 2016 Windows Explorer Microsoft Corporation
CCAPP.EXE 744 Symantec User Session Symantec Corporation
atiptaxx.exe 752 ATI Desktop Control Panel ATI Technologies, Inc.
InCD.exe 316 InCD Nero AG
USISrv.exe 856 USISrv Ulead Systems
MSASCui.exe 1160 Windows Defender User Interface Microsoft Corporation
LVComS.exe 1380 LVCom Server Logitech Inc.
SFAgent.exe 1556 SPAMfighter Agent SPAMfighter ApS
Skype.exe 1712 Skype. The whole world can talk for free. Skype Technologies S.A.
iemaximizer.exe 1724 IE New Window Maximizer jiiSoft
msmsgs.exe 1732 Windows Messenger Microsoft Corporation
DesktopWeather.exe 1748 The Weather Channel Interactive
msimn.exe 1852 Outlook Express Microsoft Corporation
ScreenPrint32.exe 1136 Main Executable Provtech Limited
WINZIP32.EXE 216 WinZip WinZip Computing LP
procexp.exe 304 Sysinternals Process Explorer Sysinternals
EM_EXEC.EXE 1292 Logitech Events Handler Application Logitech Inc.
apcsystray.exe 2520 PowerChute system tray power icon American Power Conversion Corporation

 

[bcastner]

Could you Start, Run, services.msc and tell me the startup setting for:
Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

I believe both this service (Iaantmon.exe) and the Notfier process (Iaanotif.exe) should appear in your process listing.

Is it possible that it is missing from the Intel folder?

Note: The Intel driver was update one week ago on 8/1/2006

http://downloadfinder.intel.com/scr...01&DwnldID=11309&strOSs=&OSFullName=&lang=eng

 

[w7zr]

1. Just now I did one update for Intel. No change, folder still comes up.
2. The Matrix Storage Manager reports:Started, Automatic

 

[bcastner]

Start, Run, CMD

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

What does it report?

Because it should appear in your running processes and does not.

 

[w7zr]

It did not report anything. It did not give an error. It just looks like it ran. Remember a couple of hours ago we unchecked iaanotif.exe using autoruns.