Installing vmpro R11 on d drive causes error 1

[Telecomboy]

I have installed vmpro on other drives before without issue. For some reason on this client, windows server 2018, vmpro R11 comes back with an error that a program run as part of the setup did not finish as expected. If I install it to the c drive it loads fine. Any idea why this would be happening?

 

[AACon]

running it as admin?

-Austin
I used to be an ACE. Now I'm just an Arse.

 

[Telecomboy]

Yes. It does partially load too. I see the vmpro client and can even open it. vmpro is not listed under services though. If I load it onto the the default c drive of the same server everything loads fine.

 

[Telecomboy]

The Admin suite loads fine on the d drive too. I can't even de-install vmpro as it says there is an error. I can't modify or repair it because when I go to load it, it tries loading it as new (no option for modify/repair). Any idea how to de-install a program that isn't listed under programs or services, but appears on the server?

 

[sizbut]

I don't know the cause (haven't installed a Windows VMPro for maybe 5 years now), but back when I used to, you had to be aware even if installing to the D drive, the install process still needed a lot of free space the C drive (or wherever the Windows OS was) and some components (for example .NET components) still get installed on the C drive only.

Also, as our non-English speaking brethren have discovered, Avaya have gotten pretty poor at checking anything other than an English installation to the default location.

So why, unless you like the unnecessary pain of swimming uphill through Avaya support, do you need to install it to the D; drive? or can't install an IP Office Application server?

Stuck in a never ending cycle of file copying.

 

[Telecomboy]

Customer wants it on their new server. They have allocated a lot more space to the d drive so they wanted to put it there.

 

[intrigrant]

This is the sort of reply I hate "intall a application server", on itself I agree on using the app server BUT Avaya delivers a Windows version for years and these annoying things with a simple installation should never happen at all. It is Avaya unworthy and a blaim on them.
I did install VM Pro R10.0 on my laptop and ran into the same error as many other have encountered were the install fails and a repair or uninstall is impossible.
I even had to reinstall the complete OS to get my laptop up and running again with a VM Pro service installed.