Thanks for the responses.
Acewarlock, this is sort of what I expected regarding the "ease of use" manuals.
Mrmarshall, through another thread, I found you have an installation manual for download. It does look a little difficult. Is there a similar manual for the BCM 50? Is that a little easier to install? My client likes the Nortel BCM and I have a really good quote. The problem is, they have 2 very small out of state offices and the quote to install the remote BCM 50's (through a Nortel partner) is $2400 PER SITE. This puts the total cost way above budget. My thought is, I might be able to bring the cost down by doing some of it myself.