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install winxp/lost cdrw/already've done suggestions.

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angrysausage

Instructor
Nov 22, 2003
9
US
I installed WINXP Home using my cdrw, once in winxp the cdrw was gone. I don't even have the cdrom/dvd option in device manager. I know the installation cd is good because I installed it onto my cousins computer (set to expire in 27 days).
Here's what I've done:

The problem here is that I have no UPPER and LOWER FILTERS. Additionally, I do not have REG_MULTI_SZ , I only have REG_SZ.
I've also done this:

The problem with this resolution is that, again, I have no Upperfilter and Lowerfilter values to delete in regedit. Also, I am not receiving any error codes including: 19,31,32,41,etc.
bcastner suggested this:

Which I have downloaded, ran, and rebooted. This did not seem to fix my winxp cdrom/cdrw problem.

Both my cdrw and cdrom ARE PRESENT and FUNCTIONING in the BIOS.

When I reboot winxp takes about 5 minutes (literally, I've timed it) so I think it must be searching for something. As I've said, in device manager there is no option for cdrom/dvd so there is no flag or exclamation. The closest thing I have to a cdrom option in device manager is IDE ATA/ATAPI controllers. In this category everything says it's working properly. I have tried searching for new hardware using the search for new hardware wizard = nothing. I would install my drivers, but unfortunately, they are on cd. I've tried to install the drivers from the manufacterer's website and it was looking for the mscdex file, but i only have mscdexnt file.
Any help would be greatly appreciated as I have my final term papers coming up and need to get my computer stabilized.
Any suggestions besides shoot it? >:)
 
Can you get your Cousin (or anyone) to copy your drivers onto several floppy disks and see if you can install them that way?


Some things here for you to look at.
Similar problems can be found on the net here.





How to Troubleshoot CD-ROM Drive Problems in Windows XP (Q314096)



Device Settings Are Hard to Find in Windows XP (Q310751)




These are a couple of fixes doing the rounds they may or may not help you.

QUOTE..........
"A usenet posting noted the following:

"Thanks for contacting Microsoft Windows Online Support Team.

- In the case log, you said that Windows XP recognizes the CD-RW, as a CD-ROM.

- The behavior may be that Windows XP could not recognize the CD-RW drive automatically. Let’s perform the following steps to modify the registry to let Windows XP treats the device as the CD-RW.

1. Run Regedit to open the Registry Editor
2. Switch to the following key

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives

– All CD drives show up in same key

– “Drive Type” value determines whether drive is capable of writing and rewriting

01=CD-R Drive

02=CD-RW Drive

03=Write Disabled

3. Note: if you have more than 1 CD-ROM / CD-RW devices installed, you will see the related items under the Drivers. Please change the keys one by one, so you can find the correct key.

After doing the above steps, try to burn the CDs "


CD drives disappear
thread779-682406


Are ther any error messages in your Event Viewer?
 
Download and run bootvis.exe. First do a Trace, boot + driver delays.

When it finishes the reboot, analyze the log to see why the machine take five minutes to boot.

My guess is that the PNP enumeration process is having some serious issues with your IDE buss.

If this is an Intel-chipset (not processor) based machine, go to the Intel site and download the newer chipset driver set. If VIA, do the same, If SiS, do the same.

Carefully examine all of your IDE device settings. Are the jumpers really correct? BIOS is less sesnitive to a jumper issue than XP. Is the cable perfect? If trying for high DMA options on the IDE device the cable should be flawless and rated at the ATA speed you are trying to achieve.

Again, just a guess. But it sounds like XP is spending a lot of time at boot trying to enumerate your CD-Rom devices and then giving up.
 
Thank you (again) bcastner for the tip. Unfotunately, every where I go to download the bootvis.exe has this message: The Bootvis.exe tool is no longer available from this site. Or it says "Bootvis.exe is temporarliy unavailable". My jumpers are correct and the cables secured correctly.

linney, thank you also. The problem I'm having with ALL of the regedit suggestions is that my registry does not have the files that everyone else has. My registry has HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ but then stops here, no \CD Burning\Drives?? I also read thoroughly the links that you provided but I don't think those problems are quite the same as mine. It seems they have a problem with reinstalling windowsxp, or playing cds but not being able to record ect. I used a full OEM version to install winxp home (from win98) and i have absolutely no cdrom/cdrw drives (i should have both).

Thanks again everyone =)
 
Note too, if those registry entries are missing I feel even more strongly you are failing enumeration of your devices during boot.
 
bcastner thank you.
Honestly, when the words IDE, ATA, Enumeration start getting thrown around - I realize I don't really have a clue.
In watching the system info during bootup, I know it said "No Emulation" but I'm not sure because it goes so fast... so I don't know if that gives you an idea of what my problem is.
I downloaded the bootvis.exe program from the site you suggested, ran it and rebooted. I have a few different graphs but really don't know what they mean. On the graph for Disk I/O there is a red warning that says "Warning! Disk Write Caching is Disabled" but as I said, I really have no clue what that stuff is.

I know how to get into my bios and read what the settings are if that would help you? I would post those graphs here, but not sure how to do that or if I even can.

As far as my emulation having serious issues with my IDEbuss? That sounds good, I don't what those things are but you said PnP and I know that isn't happening on my machine so maybe you're right. I don't know how to tell what "chip set" i have. I have an 800MHz AMD Athalon on an Asus motherboard... that's all I know really.
Ok, hopefully I'm giving you enough information to give us a better picture of what's going on.
Thanks again. :)
 
If you can tell us the model number of your Asus board, we could determine the chipset and drivers required for it.

I agree with bcastner's suggestion that you should confirm the jumpers on your IDE devices. If you are unsure about this, please ask.
 
Freestone/bcastner thanks.
Ok, I'm not sure how to find out the model of the asus board, can this be done in the bios? I'm sorry that I do not have this information on hand. Also, as far as the jumpers on the cdrom/cdrw are concerned, as far as I know they are correct. No one but me has done anything to the jumpers. On my ARTEC/ADAPTEC cdrw 52x I have set to Master. On the Creative Labs cdrom 52x I have the jumper set to slave. If there is anything beyond this, then I do not have any knowledge of it, but am willing to try :)
Thanks again =)
 
The "No emulation" message suggests the need for a BIOS upgrade for your motherboard.

A computer that can boot from the CD-ROM drive may not be able to boot from the Windows CD-ROM.

A computer can boot from the Windows CD-ROM only if both the SCSI BIOS and the system BIOS support the El Torito specification. Computers that do not successfully boot from the Windows NT CD-ROM either do not support the specification or do not support it fully.

There are three ways to support the El Torito specification:
. Emulating a floppy disk,
. emulating a hard disk,
. or using no emulation.

Windows requires using no emulation.

Some computers have a configuration tool that permits you to choose the boot order among the floppy disk drive, hard disk, or CD-ROM drive. If your computer has a configurable boot order, verify that the CD-ROM drive is first in the sequence, and set to No Emulation.

If your computer is not configurable, or does not adhere to the El Torito specification, contact your computer's manufacturer for information concerning an upgrade.

If your computer has the ability to boot from your CD-ROM
drive, but does not support the "no emulation" mode, remove the Windows CD-ROM and restart the computer. Once Windows Setup has restarted, insert the Windows CD-ROM.


 
Just enquiring again. "Are there any error messages in your Event Viewer?"

Have you tried MSinfo32 in the Start Run Box and looked through that?



Belarc Adviser (freeware) might help you with Motherboard details, it will also be interesting to see what it says about the missing CD Drive.





Put this one away for a rainy day when you have time to check out the BootVis query about Write Caching".

 
linney, bcastner, and freestone...
Thank you all very much for your help. I'm coming up on my finals this next week and final term papers due. I've decided to reinstall win98. This is not my first choice because my machine isn't very stable, which is why I bought winxp because I've heard such great things about its stability. I hate to give up, but I really need my computer back to finish out this semester. Thanks again for all your help, this is a great website! Feel free to email me if you're wanting more specific information for future references =) . Take care.
 
ok haven't read the rest of the people stuff but if you have it on a raid controller you have to have the controller installed in windows first. your OS will boot from it allowing yo to install using it however windows won't reconginze it you don't sound liek you would have a raid controller so well actually 98 is proally the same so you probally don't if you can get it in 98
 
Just recently I've been playing with an ASUS P4P800-DX model board. In the manual it says that 98 will not support 3 or 4 channels at all (Primary Channel, Secondary Channel, SATA0 Channel, SATA1 Channel). This leads me to beleive that you have to go into BIOS and set it up so that the board reports back the SATA as being either the Primary or Secondary channel. What it does with the physical channel, I'm not sure of, meaning, i'm not sure if the SATA channel just replaces the P/S chans, or, if it kills the secondary chan and moves the pri chan to sec chan.

GOD I love the smell of NOS in the morning.
 
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