Inserting a digit in a vector

[WilliamUT]

I work for a hospital and currently we have 3 floors of patient rooms. Our numbering scheme is a total mess there are did's everywhere and they dont match. I want to take all my patient phones and make them all 5 digits. All patient rooms would begin with a number 4 then the 3 digit room number and then the bed number. So room 200 bed 1 would be 4 + 200 + 1. Instead of giving all the patients DID's (like they have now) im just going to make an automated system that transfers them to the extension. I have made a test vector and it works great but I want to eliminate the need for them to dial the 4 first is there anyway I can have a vector insert a digit? So in the recording I can just say please enter the room and bed number? So if they enter 2001 for room 200 bed 1 the vector would automatically throw a 4 infront of it for them?

Thanks

 

[sjforcum]

This may be silly, but why go with 5 digit extensions if all of the room numbers are unique?

 

[WilliamUT]

For a few reasons actually. Right now there can be 1-5 beds in a room. The way it is now for room 200 there are 3 beds :

1200 for bed 1 in room 200
2200 for bed 2 in room 200
3200 for bed 3 in room 200

As you can see im using 3 blocks of digits just for 1 room which isn't very efficient. We have tie lines going to another clinic and they are the 3000 extensions. So you can already see my delima I cant give bed 3 in room 200 any extension because the 3000 range is already being used so already the numbers are out of order. The same goes for DID's. I would have to buy 4000 phone numbers just to have the DID's i need...if I don't buy the whole block of 1000 and we add a room and somebody has already purchased that DID im hosed and once again out of order. This is why I want to put them at a 5 digit number. All patient rooms would start with the number 4+Room Number+Bed Number.

Hope this makes sence....

 

[sjforcum]

Why not stick to your originally stated convention of:

Room 200

Bed 1 = 2001
Bed 2 = 2002
Bed 3 = 2003

etc.

While your system of tying the extension to the room & bed numbers is very customer service friendly, it is wastefull as you point out. For room 200, say there is a max of 5 beds...so for that room you're using 5 extensions out of 2000....

Maybe I'm just missing something here....please feel free to clarify for me...

 

[WilliamUT]

Well there is also a 3rd and a 4th floor so that leaves me in the same sinking boat There really is no other way to do it other than make an automated system like im trying to do

 

[WilliamUT]

So nobody knows a way to insert a digit when I collect digits in a vector?

 

[SF0751]

Perhaps AAR Digit Conversion would be your answer?

Just taking a guess....

Susan
"People seem not to see that their opinion of the world is also a confession of their character."
Ralph Waldo Emerson (1803 - 1882)

 

[avayaman]

I've tried playing with this concept before to no avail. I don't see why Avaya cannot come up with this function, I have had several instances where the ability to automatically insert a digit would be useful.

As Susan said, you can fiddle with AAR digit conversion to accomplish it, but that may be a messy solution & may cause conflicts if the AAR is being used elsewhere. If the switch has AAR & UDP optioned, you could define the locals 2001... etc. in the udp table, send them to AAR & insert the 4 in the AAR digit conversion table as Susan suggested. This is a little easier if the switch is Rls 11+. Without UDP optioned, you still need AAR optioned & would have to make 2 the AAR access code, which is likely impossible, assuming your switch is full of 2XXX locals.

Of course the easiest way to deal with this would be to give them an announcement in the vector telling them to dial a 4 first.

Paul Beddows

Consulting, Avaya/EAS implementation, Training
Vancouver, Canada
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