AVaya tech helpme can probably help u with your upgrade without need of the password.
Business Partner s aren't authorized the Init level password cuz that is used to turn on features that cost money. I have assisted in many of a upgrade and I have never seen the need for the Init password. Even if someone gave me the password I wouldn't use it cuz that could result in a jail term. Avaya security monitors forums such as this.
Da-vi'do
P.S. A message to all,if you want to get the best response to a question, please read FAQ222-2244 first. Also give the type & version of your voice mail & pbx system & preview your post to make sure it is complete & understandable. Be aware that if u don't answer a question, I usually will not continue to help u.