The Symmetrix and Shark, IMHO, are both solid peices of hardware. The cost of the EMC is very high (dislike). The EMC unit requires intervention from EMC to reconfigure disks and move storage around (dislike). The Shark is very aggressively priced from IBM (like) and moving storage around is a web browser away (like).
Honestly, I like both units. EMC's latest version of ours is basically the same, only it supports more total storage.
For the most part, there is not much more that can be done to dramatically change the technology of a storage unit, short of running the entire backplane on Fiber. Even then, the box would still be the same, but faster.
Bill.