Hi all,
One of customers have i/c DID/DDI calls to the main nbr routed to a voice menu which works OK.
e.g 12345+0 routes to VMenu (LD 49/IDC 0->1000 VMenu)
12345+xxx routes direct to DN xxx
But now they want incomplete i/c DID/DDI calls which currently route to op to also route to the voice menu.
Can I put the main nbr '12345' in LD 49/IDC and route it to the Voice Menu? Or will ALL calls then route to the V/Menu as the dialled digits contain the main nbr '12345'?
Any help is much appreciated.
Regards
Jimbo
One of customers have i/c DID/DDI calls to the main nbr routed to a voice menu which works OK.
e.g 12345+0 routes to VMenu (LD 49/IDC 0->1000 VMenu)
12345+xxx routes direct to DN xxx
But now they want incomplete i/c DID/DDI calls which currently route to op to also route to the voice menu.
Can I put the main nbr '12345' in LD 49/IDC and route it to the Voice Menu? Or will ALL calls then route to the V/Menu as the dialled digits contain the main nbr '12345'?
Any help is much appreciated.
Regards
Jimbo