Incoming Route Issue via SIP trunk from CUM V 9

[tizozo]

I have set up a Sip Trunk between Avaya IPO 8.1 and Cisco Unified Manger V9 on the Avaya Side all is working i can dial them and i can see on the Status all is working well, But from the other Branch they cant dial the Avaya they get number not reacheble, On the avaya i have configured the incoming route as 8xxxx according to the set up On UCM the destination i have # which strip the 8 and sends in four number xxxx as per the dialed extension, I dont seem to get UCM to get through me please help

 

[AACon]

How is the uri on the sip trunk setup?

-Austin
ACE: Implement IP Office

 

[tizozo]

On the SIp URI i have

VIA <None>
Local URI set to Use Internal Data
Contact set to USe Internal Data
Display name set to Use Internal data
PAI None
Registration None
Incoming group 17
Outgoing group 17
Max chanell 17

 

[AACon]

Set local uri to *

-Austin
ACE: Implement IP Office

 

[tizozo]

Ok will try that and let you kno

 

[tizozo]

have chnaged on the SIP Url as per your settings still nothing comin in, the Logg from Cisco is as follows


|11:15:12.733 |AppInfo |DbMobility SelectByDestination: no matching RemDestDynamic record exists for remdest [89221]
02322796.007 |11:15:12.733 |AppInfo |DbMobility: can't find remdest 89221 in map

Incoming SIP TCP message from 192.168.102.22 on port 5060 index 13 with 443 bytes:
[1456,NET]
SIP/2.0 404 Not Found
Via: SIP/2.0/TCP 172.17.4.10:5060;branch=z9hG4bKd23ef4c5a
From: "David Ramorola" <sip:3334@172.17.4.10>;tag=1009~da340295-1452-40bb-982f-aa8e234f5c7e-31671060
To: <sip:89221@192.168.102.22>;tag=485df12570a788c2

 

[AACon]

Make an icr for 3334, make sure the correct incoming group is on it.

-Austin
ACE: Implement IP Office

 

[tizozo]

he Status of the IPO this is what i get

2013/06/20 8:58:53 AM-801ms Line = 17, Channel = 1, SIP Message = Response, Direction = From Switch, From = 3270@172.17.4.10, To = 9221@192.168.102.22, Response = 100 Trying
2013/06/20 8:58:53 AM-803ms Line = 17, Channel = 1, SIP Message = Response, Direction = From Switch, From = 3270@172.17.4.10, To = 9221@192.168.102.22, Response = 503 Service Unavailable
2013/06/20 8:58:53 AM-857ms Line = 17, Channel = 1, SIP Message = Ack, Direction = To Switch, From = 3270@172.17.4.10, To = 9221@192.168.102.22

 

[tizozo]

I ahve been banging my head on the Wall with this issue please assist any help willbe appriciated

 

[AACon]

Sorry, I had said the wrong thing for the ICR. The ICR should be 9221. Why don't you put the config in a dropbox or something, someone here (me maybe) could take a look at it.

-Austin
ACE: Implement IP Office

 

[amriddle01]

You need to make proper traces and of the same event. What number on the Avaya are you dialling and from what numbers are you calling? Those 2 traces are of seperate events. A monitor trace is needed not an SSA trace



"No problem monkey socks

 

[tizozo]

I did solve the Poblem, found a manuall and it happened that the Problem was on te Cisco Side, all is working awsum Thank You guys