incoming/outgoing email issues 1

[SoulAssassin]

Ok, I'm a noob with Exchange and am trying to set it up for a friend's business. I know it's complex but they just need simple pop and smtp email support. But I was having issues receiving mail, I could send anywhere, just not receive it. I think the problems lie with the fact that the pop and smtp servers are on different domains. Since I'm new to this software I am not sure what else to include but does anyone have any ideas on how to retrieve the mail and distribute to appropriate email boxes on the server?

Thanks

 

[ACraib]

you need to make sure that the following is set up.

1) the external DNS MX records point to your Exchange server.
2) that a recipient policy has the domain name for the domain you are trying to receive.

Hope this helps.

Andrew

 

[SoulAssassin]

I believe a guy at work solved all my issues...first thing, I do have an mx record but forgot that because it's at a different location and thus, ip address (and different isp) that i won't be able to receive email. He did tell me to send an email to user@external_ipaddress. It sent out and received an NDR that said: "The destination server for the recipient could not be found in the dns." Does this mean that I need to remove the dns entries from the smtp virtual server? Or just get it to the correct location and ip and all should work fine?

Thanks

 

[SoulAssassin]

Well, I figured I'd update you all since I like knowing what the solution was in other topics (new to exchange though). I needed poproute, a free app that collects mail from a pop account and distributes it to appropiate mailboxes.